ServiceNow Business Analyst
Experis
ServiceNow Business Analyst
Our client, a leading organization in the technology and digital transformation sector, is seeking a ServiceNow Business Analyst to join their team. As a ServiceNow Business Analyst, you will be part of the ServiceNow Core Platform AI Innovation team supporting cross-functional initiatives. The ideal candidate will demonstrate strong communication skills, analytical thinking, and a proactive approach, which will align successfully in the organization.
Location: Irving, TX (onsite; preferred locations include Charlotte, NC, and Minneapolis, MN as secondary options)
What's the Job?
- Gather, document, and manage business and functional requirements for AI and platform-related initiatives within ServiceNow.
- Partner with product owners, engineers, architects, and business stakeholders to identify opportunities and define innovative solutions.
- Analyze ServiceNow capabilities and recommend approaches for leveraging out-of-the-box functionality and new platform features.
- Support dependency management and coordinate efforts across multiple product and platform teams to ensure seamless integration.
- Create process documentation, requirements artifacts, user stories, and support testing efforts including UAT and validation of new capabilities.
What's Needed?
- 3+ years of Business Analyst experience supporting technology, platform, or digital transformation initiatives.
- Hands-on experience working with ServiceNow, including navigation and platform capabilities.
- Proven ability to gather, document, and translate business requirements into actionable deliverables.
- Experience facilitating discussions and working directly with engineers, product owners, and stakeholders.
- Strong analytical, problem-solving, and investigative skills with excellent communication abilities.
What's in it for me?
- Opportunity to work on cutting-edge AI-enabled solutions within a dynamic team.
- Engagement in innovative projects that leverage the latest ServiceNow and AI technologies.
- Collaborative environment that values diverse perspectives and continuous learning.
- Chance to develop your expertise in regulated environments and emerging AI platforms.
- Supportive team culture focused on professional growth and impactful work.
Upon completion of waiting period consultants are eligible for:
- Medical and Prescription Drug Plans
- Dental Plan
- Vision Plan
- Health Savings Account
- Health Flexible Spending Account
- Dependent Care Flexible Spending Account
- Supplemental Life Insurance
- Short Term and Long Term Disability Insurance
- Business Travel Insurance
- 401(k), Plus Match
- Weekly Pay
Vacancy posted 3 days ago
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