Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

DoD IT Service Desk Analyst (Tier 1)

Leidos

Leidos LLC is seeking an experienced Journeyman Service Desk Analyst (Tier1) in Alexandria, Virginia. This role involves providing user support, logging service requests, and troubleshooting technical issues in a fast-paced environment contributing to enterprise data and analytics solutions across multiple DoD organizations. Ideal candidates should have an active TS/SCI clearance, a Bachelor's or Master's degree in a relevant field, and proven experience in technical support or service desk operations. Strong communication and problem-solving skills are essential. #J-18808-Ljbffr Leidos

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the DoD IT Service Desk Analyst (Tier 1) in Alexandria, VA vacancy
  • Njvc LLC is seeking a Tier 1 Help Desk Analyst in Arlington, VA. This role involves providing first-level support for IT systems, diagnosing issues, and ensuring user satisfaction....  ...relevant degree or equivalent experience, DoD IAT Level II Certification, and a Secret... 
    Suggested

    Njvc LLC

    Arlington, VA
    11 hours ago
  •  ...deliver essential technological services to our customers in support...  .... SecuriGence is seeking a Tier 1 Help Desk Analyst to help contribute to our...  ...troubleshooting, and maintenance of IT systems. Provides first-...  ...+ years relevant experience DoD IAT Level II Certification... 
    Suggested
    Work at office
    Local area
    Remote work

    Njvc LLC

    Arlington, VA
    20 hours ago
  •  ...sector is seeking an experienced Senior Service Desk Analyst (Tier 1) to support the delivery, enhancement,...  ...products used across multiple DoD organizations. In this role, you will...  ...communication skills. Familiarity with IT service management (ITSM) principles and... 
    Suggested

    Dormont Manufacturing Company

    Alexandria, VA
    1 day ago
  • Apavo is hiring a Tier 1 Help Desk Analyst in Arlington, VA to provide technical assistance...  ...This role involves troubleshooting IT issues and ensuring effective service delivery for unclassified and...  ...a relevant field, and must hold DoD Top Secret Clearance. The position... 
    Suggested

    Apavo

    Arlington, VA
    20 hours ago
  • Dormont Manufacturing Co is looking for an experienced SME Service Desk Analyst (Tier 1) to support enterprise data and analytics products for the Department of War. This role involves technical support, ensuring compliance with SLAs, and analyzing service desk trends.... 
    Suggested

    Dormont Manufacturing Company

    Alexandria, VA
    1 day ago
  • A government services provider is seeking a Help Desk Technician - Tier 1 to provide technical support and excellent customer service. Responsibilities include answering...  ...interactions. The ideal candidate will hold Active DOD Public Trust clearance, have CompTIA Security+... 
    Full time

    IntelliDyne, LLC

    Falls Church, VA
    4 days ago
  • Chenega Corporation is looking for a Tier 1 Help Desk Analyst in Arlington, VA. The role focuses on providing...  ...or equivalent experience, along with DoD IAT Level II Certification and Secret...  ...issues, maintain compliance with Service Level Objectives, and contribute to... 

    Chenega Corporation

    Arlington, VA
    3 days ago
  • Northstrat Incorporated is seeking a Tier 1 technical support operator to assist customers...  ...with space-based broadband communication services. The operator will triage and resolve...  ...technical issues while managing inbound service desk communications across multiple channels.... 

    Northstrat Incorporated

    Arlington, VA
    1 day ago
  • $45k - $60k

     ...Job Description Job Description IT Support Technician – Tier 1 Department: IT Reports to: Director of Managed IT Services Location: Lanham, MD (onsite role; remote/telework...  ...Support various IT needs, from help desk tickets to onsite installations (ability to... 
    Full time
    Work at office
    Remote work
    Relocation
    Monday to Friday
    Shift work

    DCA Technology Partners

    Alexandria, VA
    21 days ago
  •  ...other first. It’s The Iron Bow Way. THE HIGH LEVEL The IT Help Desk Support Technician Tier 1 role entails responding to users in a professional and...  ...We are seeking someone who is passionate about customer service. We have a great Team of Technicians who support a Help... 
    Local area
    Monday to Friday
    Flexible hours
    Shift work
    Weekend work
    Day shift
    Afternoon shift

    Ironbow

    Herndon, VA
    3 days ago
  •  ...Service Desk Agents – Tier 1 (DW2603HTC) Washington, United States | Posted on 06/23/2026 GTSC and its Datawiz business unit seeks an experienced...  ...Description GTSC Datawiz delivers secure, ITIL-aligned Tier 1–3 IT support services to Federal Government clients operating in... 
    Temporary work
    Local area
    Remote work
    Flexible hours

    Government Technical Services Corporation

    Washington DC
    4 days ago
  •  ...an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele...  ...exceptional technical and customer service skills to resolve issues as quickly...  ...MAKE AN IMPACT Provide independent Tier 1 technical support to diagnose and... 
    Work at office
    Remote work
    All shifts
    Shift work
    Night shift
    Weekend work

    General Dynamics Information Technology

    Washington DC
    1 day ago
  •  ...sector is seeking an experienced Journeyman Service Desk Analyst (Tier1) to support the delivery,...  ...and analytics products across multiple DoD organizations. The analyst will work with...  ...environments. Familiarity with enterprise IT environments, cloud platforms, or data tools... 

    Dormont Manufacturing Company

    Alexandria, VA
    2 days ago
  • Overview SUMMARY: The Service Desk Tier 1 technician shall be responsible for answering calls related to customer IT incidents or requests. Tier 1 technicians shall be responsible for responding to and resolving “IT” Service Desk tickets on a timely manner. The persons... 
    Work at office
    Remote work

    The Tatitlek Corporation

    Washington DC
    20 hours ago
  •  ...Description Northstrat is seeking a Tier 1 technical support operator to...  ...based broadband communication services. As an SNOC Operator, you will...  .... · Manage inbound service desk communications across chat,...  ...in technical support, IT service desk, or network operations... 
    Full time
    Contract work
    Work experience placement
    Flexible hours
    Shift work
    Night shift
    Rotating shift
    Weekend work
    Weekday work

    Northstrat

    Arlington, VA
    12 days ago
  •  ...and expertise in facilitating IT transformation within...  ...manufacturing and financial services. Sporting scalable and diverse...  ...position: Jira Administrator & Tier 1 Support Analyst (SDLCNext) This is a Remote...  ...engineering teams, service desks, and government counterparts... 
    Remote work

    Optima Global Solutions

    Washington DC
    20 hours ago
  • $26.44 - $35.78 per hour

     ...Job Family: Technical Support Services Skills: Customer Service Information Technology (IT) Support Problem Resolution Experience...  ...amazing opportunity for a Help Desk Technician to provide world‑...  ...an Impact Provide foundational Tier 1 technical support to onsite and... 
    Hourly pay
    Temporary work
    Work at office
    Remote work
    All shifts
    Flexible hours
    Shift work
    Night shift
    Weekend work

    General Dynamics Information Technology

    Washington DC
    2 days ago
  • BlueWater Federal is seeking a Help Desk Specialist to support the Department of the Navy at the Pentagon. You will align with DoD IT support standards and NMCI/NGEN service expectations, handling Tier 2 issues and ensuring service request orders are processed efficiently... 

    BlueWater Federal Solutions

    Arlington, VA
    2 days ago
  •  ...to delivering innovative IT solutions that address...  ...cutting-edge technology services designed to achieve success...  ...a highly skilled Tier 2 Support Technician to...  ...position that runs from 4/1/2026 - 12/19/2026. The...  .../or outside the Service Desk. The Candidate is expected... 
    Contract work
    Temporary work
    For contractors
    Work at office
    Local area
    Remote work
    Relocation

    DirectViz Solutions, LLC

    Alexandria, VA
    4 days ago
  •  ...Information Technology is looking for a Help Desk Technician to provide exceptional IT support in Washington, DC. The role...  ...excellent technical and customer service skills to resolve issues efficiently...  ...diploma or equivalent and at least 1 year of relevant experience are... 

    General Dynamics Information Technology

    Washington DC
    1 day ago
  • A service-disabled veteran-owned business is looking for a Business / Help Desk Analyst to provide operational and technical support remotely. This role focuses on delivering exceptional user support, and operational efficiency, and entails strong documentation and project... 
    Remote job

    Sprezzatura

    Arlington, VA
    11 hours ago
  •  ...provide both onsite and remote Tier 2 support for our DHS customers...  ...ll need to quickly resolve user IT issues, ensuring minimal downtime and maintaining various IT services. Ideal candidates should...  ...equivalent experience, with at least 1 year in IT support. Responsibilities... 
    Remote job

    Inserso

    Alexandria, VA
    20 hours ago
  •  ...an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele...  ...exceptional technical and customer service skills to resolve issues as quickly...  ...AN IMPACT: Provide foundational Tier 1 technical support to onsite and remote... 
    Work at office
    Remote work
    All shifts
    Shift work
    Night shift
    Weekend work

    General Dynamics Information Technology

    Washington DC
    19 days ago
  • KeenLogic is looking for a self-motivated Tier II Help Desk Analyst in Alexandria, VA. This full-time...  ...candidate will have a strong customer service focus, excellent communication skills,...  ...part of a team. Experience in a managed IT environment is essential. #J-18808-... 
    Full time
    Remote work

    Keen Logic

    Alexandria, VA
    1 day ago
  • $20 - $25 per hour

     ...continued growth, we are looking for a Tier 2 Help Desk Technician to support our team in...  ...effective and timely management of all service tickets. This position will follow...  ...telephone etiquette. Perform Level 1 troubleshooting on all IT, camera, phone, and security issues.... 
    For subcontractor
    Immediate start

    APi Construction Company

    Beltsville, MD
    3 days ago
  •  ...Service Desk Agents – Tier 3 (DW2605HTC) Washington, United States | Posted on 06/23/2026 GTSC and its...  ...and motivated Service Desk Analysts, Tier 3 . Location: Washington, DC .....  ...Datawiz delivers secure, ITIL-aligned Tier 1–3 IT support services to Federal Government... 
    Local area
    Remote work
    Flexible hours

    Government Technical Services Corporation

    Washington DC
    4 days ago
  •  ...Service Desk Technician II Federal Prison Industries (UNICOR) – Information...  ...This position supports enterprise IT operations and end-user support...  ...include providing Tier II technical support for desktops...  ...Certification (may be substituted for 1 year of experience) Required Technical... 
    Full time
    Contract work
    Work at office
    Remote work
    Monday to Friday
    Shift work

    Keen Logic

    Washington DC
    20 hours ago
  •  ...government consulting firm, providing technical services to the Federal Government, i.e., DoD, Client and various Civilian Agencies. We are proud...  ...Technology Systems, Inc.) Title: Level 1 SAP Basis Help Desk Analyst Location: Remote Citizenship: US DESCRIPTION... 
    Local area
    Remote work

    Johnson Technology Systems

    Reston, VA
    2 days ago
  • Dormont Manufacturing Co seeks a Senior Service Desk Analyst (Tier 1) to support the delivery and enhancement of enterprise data and analytics products. You will be involved in technical support, issue resolution, and collaboration with government partners and engineers... 

    Dormont Manufacturing Company

    Alexandria, VA
    1 day ago
  •  ...Manager. Documents and monitors service requests to ensure that the...  ...tickets as well as tickets owned by Tier 1 and 2 technicians. Provides...  ...experience in a technical help desk environment Valid driver’s license...  ..., Security+ CCNA Google IT Support Professional Apple Certified... 
    For contractors
    Work at office
    Remote work

    Design Data

    Washington DC
    10 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to DoD IT Service Desk Analyst (Tier 1). Be the first to apply!