Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Service Desk Analyst: Fast-Paced IT Support & Documentation

$30 - $50 per hour

The Boston Beer Company

The Boston Beer Company is looking for a Full-Time Service Desk Analyst to join our team in Boston, MA. In this role, you will provide technical support, resolve IT service requests and incidents to ensure smooth business operations, and contribute to our knowledge base. Ideal candidates will have 1+ years of experience, strong communication skills, and a background in helpdesk support. We offer a competitive hourly rate ranging from $30.00 to $50.00, depending on your experience, alongside an annual discretionary bonus. #J-18808-Ljbffr The Boston Beer Company

Vacancy posted 14 hours ago
Similar jobs that could be interesting for youBased on the Service Desk Analyst: Fast-Paced IT Support & Documentation in Boston, MA vacancy
  • $51.8k - $68.91k

    PUMA North America, Inc. is seeking a Technical Support Specialist in Boston, MA. This role involves providing first-level support to...  ...candidate will have 1-2 years of experience, exceptional customer service skills, and familiarity with Microsoft and Apple systems. PUMA... 
    Suggested

    PUMA North America, Inc.

    Boston, MA
    4 days ago
  •  ...Mason Company Inc. is seeking a driven full-time IT Service Center Analyst to provide excellent Tier 1 support to employees. This role includes troubleshooting...  ...as have the ability to manage multiple tasks in a fast-paced environment. Benefits include competitive pay and... 
    Suggested
    Full time
    Work at office

    W.B. Mason

    Boston, MA
    3 days ago
  • Beth Israel Lahey Health is looking for a Service Desk Analyst to provide world-class support across all entities. This full-time position offers an opportunity...  ...a significant impact on clients’ lives by managing IT service requests efficiently. The ideal candidate will... 
    Suggested
    Full time

    Beth-Israel-Lahey-Health

    Boston, MA
    3 days ago
  • $21 per hour

     ...Service Desk Analyst Req number: R7803 Employment type...  ...first-response help desk support to customers and end...  ...applications and IT operations activities...  ...issues are properly documented What You'll Need...  ...technical issues in a fast-paced environment Experience... 
    Suggested
    Hourly pay
    Full time
    Contract work
    Apprenticeship
    Work at office
    Local area
    Remote work
    Worldwide

    CAI

    Boston, MA
    1 day ago
  • $30 - $50 per hour

     ...currently hiring a Full-Time Service Desk Analyst in Boston, MA. Job...  ...; providing customer support and technical support,...  ...will collaborate with IT teams, update and create documentation, and participate in continuous...  ...and execute tasks in a fast pace and ever-changing... 
    Suggested
    Hourly pay
    Full time
    Currently hiring
    Remote work

    The Boston Beer Company

    Boston, MA
    3 hours ago
  • $30 - $50 per hour

     ...Full‑Time Service Desk Analyst – Boston, MA The Service Desk Analyst...  ...customer and technical support, and supporting major...  ...analyst collaborates with IT teams, updates and creates documentation, and participates in...  ...and execute tasks in a fast‑paced and ever‑changing environment... 
    Hourly pay
    Full time
    Remote work

    Boston Beer Company

    Boston, MA
    3 days ago
  • $65k - $85k

     ...technology company based in Somerville, MA, is seeking a Desktop Support Engineer. This role focuses on providing critical support to...  ...lifecycles, onboarding new hires, and maintaining clear documentation. A strong background in Windows and macOS is essential, along... 

    oneZero Financial Systems

    Somerville, MA
    1 day ago
  • $55k - $60k

    KBW Financial Staffing & Recruiting is seeking a Cash Applications Specialist in Boston, MA for a permanent position. This role is perfect for recent graduates looking to begin their accounting careers. Responsibilities include managing cash receipts and assisting the accounting...
    Permanent employment

    KBW Financial Staffing & Recruiting

    Boston, MA
    4 days ago
  • $19.5 - $21 per hour

     ...Overview JOB TITLE: Service Desk Agent LOCATION:...  ...customer-focused technical support to end users, ensuring...  ...improvement in a fast-paced environment. It includes...  ...provide a full range of IT support services....  ...troubleshooting; accurately assess, document, and track issues in... 
    Hourly pay
    Full time
    Work experience placement
    Work at office
    Local area
    Remote work
    Flexible hours

    Cayuse Holdings

    Boston, MA
    4 days ago
  •  ...IT Support Analyst Inari is the SEEDesign™ company. We embrace the diversity...  ...of managed infrastructure, services, applications, and laptop/...  ...record-keeping procedures, documentation, asset management and...  ...quo to drive innovation in a fast-paced startup environment... 
    Local area
    Remote work
    Relocation

    Inari Agriculture

    Cambridge, MA
    3 hours ago
  •  ...Senior IT Support Analyst ASI's mission-critical technology powers decision-making...  ...running. Operating in a fast-paced startup environment, you'll be the...  ...consistent with our CUI environment. Document procedures and build self-service resources to reduce friction and... 
    Work at office

    Air Space Intelligence

    Boston, MA
    3 days ago
  • $80k - $100k

     ...experienced and motivated Senior IT Support Analyst to join our Boston office....  ...clear and accurate documentation for all systems, configurations...  ..., runbooks, and self-service knowledge base content; continuously...  ...and projects in a fast-paced environment. ~ Strong organizational... 
    Casual work
    Work at office
    Remote work
    Home office
    3 days per week

    RxSense

    Boston, MA
    3 hours ago
  • $55k - $60k

     ...years of AR experience AS Degree or better Ability to work in a fast-paced environment Compensation Package: $55K to $60K depending on...  ...forward a copy of your resume and contact information in Word Document form to Merry Doyle at ****@*****.*** KBW789 #J-18808... 
    Permanent employment
    Immediate start

    KBW Financial Staffing & Recruiting

    Boston, MA
    3 days ago
  •  ...position is to provide technical and sales support to SMC sales personnel, as well as SMC...  ...presentations of training courses Document and/or monitor sales activity in SMC's CRM...  ...demands and work environment include: Fast-paced environment (includes both office and... 
    Work experience placement
    Work at office
    Local area

    SMC Corporation

    Boston, MA
    2 days ago
  •  ...Administration & Finance IT (A&F IT) is a unit...  ...& Finance (A&F) supporting IT systems and...  ...Technical Systems Analyst to help enhance...  ...the Child Support Services Division at the Department...  ...stakeholders to document high-level and...  ...multiple priorities in a fast-paced environment. *... 
    Full time
    Part time
    Work experience placement
    Work at office

    State of Massachusetts

    Chelsea, MA
    4 days ago
  • $53.5k - $89.78k

     ...without error. Technical Support Specialist, L2 The...  ..., and enhance overall service quality. Your work directly...  ...the development and documentation of processes and best...  ...and manage time in a fast‑paced, ambiguous environment...  ...in healthcare IT, medical information systems... 
    Work experience placement
    Work at office
    Remote work
    Flexible hours
    Shift work

    DoseSpot

    Boston, MA
    2 days ago
  • $34.13 - $49.63 per hour

     ...researchers, and systems analysts to advance our mission...  ...a not-for-profit, we support patient care, research...  ..., and community service, striving to provide exceptional...  ...control policies, document all quality control...  ...validations and projects in a fast-paced environment. -... 
    Hourly pay
    Traineeship
    Immediate start
    Remote work
    Relocation package
    Shift work

    Mass General Brigham Incorporated.

    Boston, MA
    14 hours ago
  •  ...technician to provide hands‑on IT and network support to restaurant clients...  ...variety of support scenarios in fast‑paced, real‑world environments....  ...to restaurant operations. Document work performed, site configurations...  ...in hospitality or food service; understanding the pace and... 
    Ongoing contract
    Part time
    Casual work
    Afternoon shift

    OvationCXM

    Boston, MA
    2 days ago
  • $180k - $225k

     ...capability limits, prototypes don't count. Document with precision where the platform holds...  ...language; Node.js and JavaScript as supporting. Microservices architecture; REST and...  ...customers and experienced founders. Fast-paced, high-growth environment with strong career... 
    Immediate start

    Blitzy

    Cambridge, MA
    14 hours ago
  • $80k - $90k

     ...review our current business services professionals openings to learn...  ...We are seeking a Technology Support Analyst to join our firm. This...  ...moves and changes. Services, documents and provides loaner equipment...  ...work well in a demanding and fast‑paced environment Ability to work... 
    Work experience placement
    Work at office
    Local area
    Remote work
    Shift work

    Skadden Arps

    Boston, MA
    5 hours ago
  • $22 - $26 per hour

     ...organized and proactive Operations Support Technician to help ensure...  ...solver who thrives in a fast-paced, collaborative setting. Key...  ...workflow. Manage equipment service requests, coordinate repairs...  ...respond to alarms, and maintain documentation. Lead periodic cleanouts,... 
    Hourly pay
    Full time
    Monday to Friday
    Shift work
    Day shift

    Eurofins PSS Insourcing Solutions

    Cambridge, MA
    3 days ago
  •  ...researchers, and systems analysts to advance our...  ...-for-profit, we support patient care,...  ...teaching, and community service, striving to...  ...clinicians and staff in a fast-paced healthcare...  ...excellent customer-facing IT...  ...technical usersAbility to document support activities... 
    Full time
    Work at office
    Work from home
    Relocation

    Mass General Brigham Incorporated

    Somerville, MA
    2 days ago
  •  ...is hiring a Senior Travel Support Technician based in...  ...involves providing hands-on IT support across multiple locations...  ...commitment to customer service. Key responsibilities include documenting support activities and assisting clinicians in fast-paced environments. Candidates... 
    Full time

    Mass General Brigham Incorporated

    Somerville, MA
    2 days ago
  • $77k - $100k

     ...authoring a self‑paced eLearning course,...  ...users to experienced IT administrators....  ...Training Partner with Services Organizational...  ...specifications and product documentation into clear,...  ...instructional design support to SMEs...  ...effectively in a fast‑paced product environment... 
    Local area
    Remote work

    DeepHealth

    Somerville, MA
    4 days ago
  •  ...Position Overview The Senior Technical Support Engineer, MI - I (Tier 1) provides...  ...presented to them and responsible for documenting more in-depth evaluations of issues that...  ...to achieve results and meet goals in a fast-paced, team environment. Ability to make independent... 
    Local area
    Remote work
    Flexible hours
    Night shift
    Weekend work

    FUJIFILM Corporation

    Boston, MA
    21 hours ago
  • $125k - $135k

     ...’re hiring a Developer Support Engineer to serve as the...  ...building on our self‑service platform. This role blends...  .... You produce clear documentation, workarounds, and recommended...  ...equity in a fast‑growing AI startup. Comprehensive...  ...that can sustain the pace of innovation. What We... 
    Work at office
    Local area

    SupportFinity

    Boston, MA
    2 days ago
  •  ...IT Support Engineer Seeking a hands-on IT Support Engineer to join a lean, fast-growing SaaS organization supporting approximately 100...  ...implementation with minimal oversight Document processes, technical...  ...operating in a fast-paced, evolving environment where... 
    Shift work

    Mondo

    Somerville, MA
    4 days ago
  • $90k - $100k

     ...expertise. The Senior Support Engineer resolves...  ...experience in a fast -paced, collaborative professional services environment. A...  ...thorough and accurate documentation of ticket status and...  ...software. Provide desk-side technology...  ...Experience in enterprise IT support with ITSM... 
    Work experience placement
    Work at office
    Local area
    Remote work
    Worldwide

    Analysis Group

    Boston, MA
    4 days ago
  •  ..., MA that is seeking a Help Desk Support Specialist to provide frontline...  ...to internal users in a fast‑paced, professional environment. This...  ...and troubleshooting skills Document incidents, resolutions, and...  ...resolution Deliver professional, service‑focused support with strong... 
    Hourly pay
    Contract work
    Work at office

    Kforce

    Quincy, MA
    3 days ago
  •  ...are seeking an experienced IT Service Desk Analyst to join our team and...  ...technical assistance and support to end users within our organization...  ...and maintain accurate documentation of IT procedures, user...  ...prioritize and multitask in a fast-paced environment, managing... 
    Work experience placement
    Immediate start
    Remote work
    Work from home
    Shift work

    Peak Support LLC

    Cambridge, MA
    9 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Service Desk Analyst: Fast-Paced IT Support & Documentation. Be the first to apply!