Spa Manager

Hand & Stone Franchise Corp

Benefits:

Bonus based on performance
Competitive salary
Employee discounts
Help or transport service
Opportunity for advancement
Training & development
Tuition assistance
Wellness resources

Lead a talented team. Grow a thriving spa. Create an experience clients love.

Hand & Stone Massage and Facial Spa is looking for a motivated, sales-minded Spa Manager to lead our Stamford location. This is an opportunity for a hands-on leader who enjoys developing people, building lasting client relationships, and turning ambitious goals into measurable results.

You’ll oversee the daily operation of the spa while creating a positive, high-performing environment for our team of wellness professionals.

What You’ll Own

Membership growth: Coach the front-desk team to confidently educate clients about our Lifestyle Membership Program and convert exceptional visits into lasting relationships.
Revenue performance: Increase revenue through effective scheduling, local marketing, service upgrades, retail sales, and strong team execution.
Team development: Recruit, onboard, coach, and retain talented spa professionals who are passionate about wellness and client care.
Spa operations: Maintain smooth daily operations, monitor key performance metrics, and ensure the spa consistently meets brand and service standards.
Client experience: Build a welcoming environment where every client feels valued, cared for, and excited to return.

What We’re Looking For

Two or more years of management experience in the spa, salon, retail, fitness, wellness, or hospitality industry
A proven ability to coach a team and achieve sales or membership goals
Strong leadership, communication, and problem-solving skillsAn organized, accountable, and results-oriented approach
Genuine enthusiasm for massage, skincare, wellness, and outstanding customer service
Availability to work a flexible schedule, including some evenings and one weekend day

What Success Looks Like

You’ll be successful in this role when your team is engaged, clients are delighted, memberships and revenue are growing, and the spa operates smoothly every day.

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Vacancy posted 4 days ago

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