Assistant Manager

Medical, Dental, Vision, and Life Insurance Paid Vacation & Holidays Paid Sick Leave & Short-Term Disability Bonus Incentives 401(k) Retirement Savings with Company Match Tuition Reimbursement Program Career Growth Opportunities, including Store Manager About Us Petro Services, Inc. operates Mountain Energy convenience stores throughout Western North Carolina. Categories Cashier, Customer Service, Inventory Control, Personnel Management Overview The Assistant Store Manager works closely with the Store Manager to run a convenience store and retail fuel site. Most stores are open 24/7 and management personnel must be available to work a flexible schedule including nights, weekends and holidays. This is a full-time position. Essential Job Functions Perform all functions of the Store Manager in his/her absence Greet guests and process customer transactions Prepare and maintain foodservice and beverage offerings Supervise and assist store associates in daily operations Provide excellent customer service and quickly resolve guest concerns, including credit card issues and equipment malfunctions Assist in recruiting, hiring, and training store personnel Create and submit daily store reports, monitor P&Ls Assist with personnel documentation, such as coaching and counseling Oversee cash handling and verify accounting accuracy Control merchandise and fuel inventories, including monitoring tank gauge systems Travel independently to neighboring locations to collect fuel survey data Assist with ordering, inventory, and merchandise audits Address employee grievances and disputes Maintain site appearance standards, including stocking product, cleaning, and maintenance tasks Implement and maintain health & safety procedures Ensure compliance with all laws, regulations, and company policies Basic Qualifications & Physical Requirements 18+ years of age Valid driver’s license & reliable transportation High school diploma or equivalent Authorized to work in the United States Previous leadership experience in a customer service environment Familiarity with inventory management software Outgoing and friendly demeanor Excellent communication in English (hear, speak, read, and write) Able to safely lift 55 lbs. and carry short distances Able to stand and walk for 8+ consecutive hours Climb a step ladder, reach with arms above head, grasp with hands, bend, and crouch Use hands bilaterally & unilaterally Able to withstand extreme temperatures for brief periods, such as when stocking freezers or performing outdoor maintenance Accurately select options from a touch screen monitor Accurately count US currency and make change Basic computer knowledge including email and Microsoft Office programs Multi-task and thrive in a dynamic retail environment Pass a pre-hire drug screen and background check #J-18808-Ljbffr