ADVANCED SECURITY OFFICER - PATROL

Full Time Mobile Patrol Officer

Shift: 7pm-7am, rotating 3-2-2 schedule

Must be able to work in a fast-paced environment

Company Description:

Signal of Central North Carolina is a local franchise that provides top tier security services for clients in Wake County, Durham County, and the surrounding areas. We provide dedicated and mobile services to retail stores, apartment complexes, businesses, and other properties. We strive to provide our customers with an experience that exceeds expectations by demonstrating the highest level of professionalism, dedication, and accountability. Signal of Central North Carolina is rapidly growing and provides opportunities for employees to advance their careers and have a key part in the company's growth. We strive to create a positive work environment and to provide our employees with skills that can be used in the workplace and in their personal lives.

Job Description:

Officers will use a company vehicle to drive between multiple properties and complete assigned tasks provided by the client. Officers will report and document all shift activities and incidents that occur during the shift. Job responsibilities include but are not limited to the following:

• Provide a highly visible presence to detect and deter crime
• Foot and vehicle patrols
• Secure doors, gates, and any other entry points
• Access control
• Respond to incidents, emergencies, and alarms
• Document and report shift activities and incidents
• Maintain company and client equipment
• Maintain a strong professional relationship with the clients and their resident/customers

Requirements:

• 21 years of age or older
• High school diploma or equivalent
• Reliable transportation
• Reliable means of communication
• Valid driver's license
• Clean driving record
• Ability to pass a drug test
• Ability to pass a background check
• Possess a North Carolina Guard Card (Training provided if necessary)
• Prior military, law enforcement, security, or customer service experience (Preferred)
• Weekend shifts
• Overnight Shifts

Skills & Abilities:

• CPR/First Aid Certification (Preferred) (Training provided if necessary)
• Ability to sit and/or stand for long periods of time
• Strong observation skills
• Verbal and written communication skills
• Ability to remain calm and make decisions in stressful situations
• Ability to adapt to a changing environment

Signal Security is an equal opportunity employer. We encourage applications from all qualified individuals, including individuals with disabilities, and will provide reasonable accommodation to applicants with disabilities upon request.

Position Summary:

A Signal Advanced Patrol Officer will conduct patrols, (foot and vehicle) for courtyards, offices, pools, and other high value areas to ensure all required access points are properly secured and to ensure protection of property and residents with a high degree of attentiveness to details and safety. In this position, the Advanced Patrol Officer may need to train and mentor new and existing team members. All duties listed below are minimum requirements – additional duties listed in the site's Post Orders are requirements as well.

Soft Skills:

• Visioning: Understanding the big picture and requirements necessary to deliver services that reflect company values, goals, and purpose. Can you exhibit our core values, creating peace of mind for our clients?
• Strategic Planning: Effective engagement, communication, planning & execution of daily patrol responsibilities while meeting established deadlines. Can you effectively complete a route in the allotted time?
• Financial Acumen: Understanding company measurements while executing the necessary behaviors to drive performance. Can you manage your time on property which equates with meeting the company benchmark?
• Team Development: Communicate with Clients, team members and management effectively and in a timely manner, receiving and relaying feedback and executing follow up as needed. Can you work cohesively with a team, delivering on key objectives?
• Project Management: Complete understanding and execution of daily tasks and efficiently delivering services that meet the needs of the business. Can you complete your daily assigned tasks and communicate maintenance needs of company assets?

Responsibilities:

• Will conduct and deliver mobile security services that reflect the company's values, expectations.
• Will write detailed and accurate reports for each patrol that serves Client needs and concerns.
• Promptly report any Client related information to the Branch Supervisor.
• Responsible for the care of vehicle assigned during shift including fueling, washing, and inspecting.
• Manage daily activities while meeting key benchmarks and expectations set by management team such as time on property, patrol completion, and task execution.
• Communicate with the Branch Supervisor to receive and disseminate information through daily huddles, such as the Client needs through post orders to ensure operational excellence and efficiency.

Requirements:

• 21 years of age or older
• High school diploma or GED
• Pass background check and drug test
• Must have valid driver's license and good driving record
• Must have reliable transportation
• Complete training modules within first month
• Excellent organization, oral, and written communication skills
• Demonstrate a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
• Must be able to move equipment weighing up to 20 pounds

Signal is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.