Director, Citywide Customer Experience & Appeals
NYC Citywide Administrative Services
NYC DCAS is seeking a dynamic Director of Customer Service and Appeals within the Civil Service-focused Human Capital unit. The role will shape a Citywide customer service model, liaising with internal and external partners to ensure high-quality service and coordinated policy changes. Under the Executive Director of Customer Experience, you will lead strategic initiatives, manage deadlines, and develop staff. Residency requirements and 55-a options may apply in the City of New York context. #J-18808-Ljbffr NYC Citywide Administrative Services
Vacancy posted 3 days ago
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