Director, Customer Experience & Appeals
New-York-City-Department-of-Citywide-Administrative-Services
New York City Department of Citywide Administrative Services seeks a dynamic Director of Customer Service and Appeals to lead the Customer Experience team within Human Capital. You'll guide policy, define success metrics, and coordinate a Citywide call center initiative, ensuring high-quality service across agencies. You will report to the Executive Director of Customer Experience and supervise staff, driving efficiency and collaboration with internal and external partners while advancing #J-18808-Ljbffr New-York-City-Department-of-Citywide-Administrative-Services
Vacancy posted 1 day ago
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