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Customer Service Representative - State Farm Agent Team Member

Kelly Elkins - State Farm Agent

Baton Rouge, LA

Job Description

Job Description

Benefits:

  • License Paid by Agency
  • Simple IRA
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCY:
Our agency opened in 2000 and is a strong, experienced team of six. I bring a well-rounded background, having worked both for State Farm agents and in corporate, and I’m proud to be a third-generation State Farm agent.

Outside of the office, I’m a big sports fan, especially of the LSU Tigers, and have been a lifelong tennis player.

For our team, we offer PTO with opportunities to earn additional time off through performance incentives, monthly bonus opportunities, a Simple IRA, health benefits, licensing paid up front, and a strong focus on work-life balance.

Our office culture is organized, team-oriented, and supportive. We’re looking for someone who is reliable, tech-savvy, and detail-oriented, with a great personality and strong attendance. The ideal candidate is a team player who takes pride in their work and contributes to a positive, high-functioning environment.

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Kelly Elkins - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 

RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
Apply
Vacancy posted 25 days ago
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