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SLA-Driven Call Center Operations Manager

ASM Research, An Accenture Federal Services Company

Baton Rouge, LA

A leading technology and consulting firm is seeking a Call Center Operations Manager for its Baton Rouge location. You will manage daily call center operations, ensuring compliance with federal standards and effective outreach. The ideal candidate will possess a bachelor's degree and have extensive project management experience, overseeing staff training and operational efficiency improvements. This position offers a competitive salary with a range of $111,400 to $150K, depending on experience and qualifications. #J-18808-Ljbffr ASM Research, An Accenture Federal Services Company

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Vacancy posted 2 days ago
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