Business Analyst

Job Description

Job Description

We are looking for an experienced Business Analyst to support process improvement and enterprise platform initiatives for a university environment in Central Ohio. This contract opportunity has the potential to become permanent and will work closely with operational leaders and technology teams to evaluate business needs, shape effective system-based solutions, and improve day-to-day efficiency across assigned functions. The ideal candidate brings strong ERP knowledge, practical business analysis expertise, and the ability to connect stakeholder goals with well-designed functional outcomes.

Responsibilities:

• Work with business partners to evaluate existing operations, uncover inefficiencies, and design improved future-state processes aligned with organizational goals.

• Elicit, organize, and confirm business and functional requirements so technical and functional teams can deliver effective solutions.

• Configure ERP application features such as workflows, rules, permissions, and related settings to support business needs.

• Advise stakeholders on using out-of-the-box platform capabilities before pursuing integrations or customized development.

• Coordinate with technical resources on interfaces, data movement, reporting needs, and system enhancements.

• Build and present prototype solutions in non-production environments to validate concepts and gather stakeholder feedback.

• Drive testing activities across functional, integration, and user acceptance phases while documenting outcomes and resolving gaps.

• Investigate functional issues throughout implementation and stabilization periods, ensuring timely resolution and clear communication.

• Support deployment planning, go-live readiness, cutover coordination, and post-launch operational support.

• Produce user guides, training content, and knowledge-sharing sessions while staying informed on new platform features that could improve operations.

• Bachelor’s degree in Business, Information Systems, Computer Science, Finance, or a related discipline, or equivalent relevant experience.
• At least five years of experience in business analysis, functional analysis, or ERP-focused solution delivery roles.
• Hands-on background configuring and supporting ERP platforms, including workflow setup, business rules, and role-based security.
• Strong capability in process analysis, requirement definition, and translating operational needs into practical system solutions.
• Experience partnering with both business stakeholders and technical teams in cross-functional environments.
• Excellent communication, facilitation, and relationship-building skills, with the ability to support adoption of best-practice system functionality.
• Solid analytical, troubleshooting, organizational, and project coordination skills.
• Experience with business analysis in ERP and HCM environments; exposure to Agile Scrum methodologies is beneficial.