Mortgage Loan Processor

SUMMARY: Were looking for an experienced Mortgage Loan Processor to join our team in Tulsa and make an immediate impact. This role is ideal for someone who thrives in a fast paced high-volume environment takes initiative and can confidently hit the ground running. Youll serve as a key point of contact for borrowers loan originators Realtors and internal partners delivering exceptional customer service while keeping the loan process moving efficiently. If youre highly organized resourceful experienced with Encompass and enjoy building strong relationships through clear communication and a positive attitude wed love to hear from you.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Review new file within48 hoursof receipt and verify that compliance documents were issued withinpropertime frame. Notify theappropriate staffmember if anyadditionaldocumentation or information is needed.

• Ability tomaintainpipelineof15files and/oreightLoan Originators.

• Order all necessary documents to satisfy AU and/or product requirements from Loan Originatorcustomeror Vendor.

• Track all requested documents in Encompass.

• Review documentation received within 24 hours of receipt for discrepancies omitted data calculate verified income verifyassetsand update Encompass based on verified information.

• Immediately notify Loan Originator of any documentation discrepancies. Loan Originator willdeterminenecessary remedies.

• Prepareloanfor underwriting submission byutilizinginvestors submission checklist.

• Clear any approval or suspense conditions as outlined by the underwriter.

• Ensure that allappropriate closingdocumentation is in the loan file ( documentationhomeownersinsurance etc.). Documents must be reviewed within 24 hours of receipt and communicated with Loan Originators.

• Loans are to be processed to meet contract deadlines and rate lockexpirationdates.

• File to be given toclosingdepartment within timelinesestablishedby WMC.

• Assistother processors Underwriters and Closing departments as needed.

• Respond to customer inquiries and other related parties on a transaction as needed.

• Assistin the clearing of any post-closing conditions and ensuring WMC does not incur anyfinancial loss.

• Maintain strict confidentialityregardingcustomersaccountsand other information.

• Maintain a focus on enhancing customer service skills and knowledge

EDUCATION and/or EXPERIENCE:

• A high school diploma or general education degree (GED)isrequired
• One yearormore of continuous current retail Mortgage Processing experience is required three or more years is preferred
• Experience in Encompass mortgage loan processing system isrequired
• Must be able to independently calculate all types of self-employed income
• Knowledge of FNMA FHLMC FHA & VA underwriting guidelines
• TRID knowledge is required
• Proficiency with AUS systems

CUSTOMER SERVICE SKILLS: Using excellent customer service skills which include maintaining a good attitude taking ownership of meeting customer needs goingabove and beyondfor customers demonstrating a commitment to sharpening skills through education and training using positive communication and looking for opportunities to respect customers time and schedules is required.

CERTIFICATES LICENSES REGISTRATIONS: This position may require registration under theNational Mortgage Licensing System (NMLS) if processing a loan originated in a state thatrequires federal registration. Individual must be in good standing with or be approved by NMLSinaccordance withthe S.A.F.E Act.

Individuals in this position shall not engage in loan originationduring the course ofhis/her employment with origination is defined as (1) taking a residential mortgage loan application; or (2) offering or negotiating terms of a residential mortgage loan for compensation or gain; (3) advertising or communicating to the public that you can perform loan origination see the Loan Originator Compensation Policy for more details on the definition of loan origination.