Assistant Executive Housekeeper | Benefits Include: 401K, Stock Purchase Plan, and MANY MORE!

Organization Hyatt Regency San Francisco Summary At Hyatt, we believe in the power of belonging—making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human, connected, and sustainable. Everyone’s role matters; your individuality is celebrated. Location Our California location at Embarcadero Center sits in the financial district. The newly renovated rooms and suites offer a sophisticated urban‑modernist haven with complementary amenities and stunning views of the city or Bay. Position Assistant Executive Housekeeper. Supports the Executive Housekeeper in overseeing daily operations of the Housekeeping department—guest rooms, public areas, laundry coordination, colleague leadership, quality assurance, productivity, cleanliness standards, and guest satisfaction. Key Responsibilities Assist the Executive Housekeeper in managing daily Housekeeping operations, including guest rooms, public areas, room inspections, staffing, productivity, and service standards. Support the cleanliness, maintenance, and overall presentation of guest rooms, corridors, public spaces, service areas, linen rooms, and back‑of‑house areas. Lead, coach, and support housekeeping supervisors, room attendants, housepersons, public area attendants, and other housekeeping colleagues. Conduct room and public area inspections to ensure cleanliness, condition, and brand standards are consistently met. Monitor room status, priority rooms, VIP arrivals, early arrivals, late check‑outs, rush rooms, and special guest requests. Partner closely with Front Office to support room readiness, guest recovery, room moves, out‑of‑order rooms, and daily arrival needs. Coordinate with Engineering to report and follow up on maintenance issues, guest room defects, preventative maintenance needs, and public area concerns. Assist with scheduling, payroll review, labor management, daily assignments, productivity tracking, and staffing deployment. Support onboarding, training, coaching, performance feedback, recognition, and colleague engagement initiatives. Ensure colleagues are trained on cleaning procedures, safety standards, chemical usage, equipment handling, lost and found procedures, and guest privacy requirements. Review guest feedback, service scores, inspection results, and operational trends to identify opportunities for improvement. Assist with inventory control for linen, terry, uniforms, guest supplies, cleaning supplies, equipment, and other housekeeping items. Support linen management, laundry coordination, supply ordering, par levels, and cost control efforts. Ensure compliance with hotel policies, safety procedures, sanitation standards, brand standards, and applicable labor guidelines. Respond to guest concerns, housekeeping requests, service opportunities, and operational challenges in a timely and professional manner. Maintain strong communication with Front Office, Engineering, Security, Food & Beverage, Events, and other hotel departments. Promote a positive, respectful, inclusive, and accountable team culture. Act as department leader in the absence of the Executive Housekeeper when assigned. Perform other duties as assigned by Rooms or hotel leadership. Salary Salaried position with compensation ranging from $73,600 to $92,000. Benefits Free room nights, discounted and friends & family room rates Medical, prescription, dental, and vision insurance 401(k) with company match Paid vacation, sick days, new child leave, and personal days Paid family bonding time and adoption assistance Tuition reimbursement Free colleague meals during shift Employee stock purchase plan Discounts at various retailers including Apple, AT&T, Verizon, Headspace, and many more Qualifications Previous housekeeping supervisory or management experience required. Experience in a full‑service hotel, convention hotel, luxury hotel, or high‑volume urban hotel environment strongly preferred. Strong knowledge of housekeeping operations, room inspections, public area cleanliness, laundry coordination, inventory control, and hotel room readiness. Demonstrated ability to lead, coach, and motivate a large team. Strong guest service, communication, organization, and problem‑solving skills. Ability to manage multiple priorities in a fast‑paced environment. Strong attention to detail and commitment to cleanliness, quality, and consistency. Ability to partner effectively with Front Office, Engineering, Security, and other hotel departments. Basic understanding of labor management, productivity standards, scheduling, payroll, inventory, and expense control preferred. Knowledge of cleaning chemicals, equipment, safety procedures, sanitation standards, and OSHA‑related practices preferred. Proficiency with hotel systems, housekeeping systems, Microsoft Office, scheduling tools, and operational reporting preferred. Must be able to work a flexible schedule, including mornings, evenings, weekends, holidays, and business‑demand periods. Equal Opportunity Employer Statement All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. How to Apply Apply today at careers.hyatt.com. #J-18808-Ljbffr Hyatt Regency