AV Service Technician

Join the Team that's Simplifying Smart Technology Daisy is the first national brand to help people easily use and enjoy technology, fostering a sense of security, comfort, and happiness in their spaces. As we expand across the country, we’re looking for passionate, driven, and innovative team members eager to contribute to our mission. While we have various open opportunities, we’re always welcoming new Technicians! Job Summary We seek an AV Service Technician to solve and troubleshoot audio, visual, controls, and security equipment in residential and commercial locations. Our Lead Technicians regularly interact with clients while representing the Daisy brand and develop trusted relationships, helping to enhance their lives through technology. Responsibilities Read and interpret blueprints, diagrams, floor plans, specifications, and operational/product manuals. Manage all aspects of support including end-user training, troubleshooting, and follow through on escalation of issues. Collaborate on problem-solving in both installation standards and provide challenges and successes during weekly team meetings Travels to various job sites; uses hand and power tools safely; maintains company-issued tools, equipment, and vehicle In addition to clients, interact with builders and other industry professionals. Communicate every day with the project manager about the progress of the project. Schedule/Expected Work Hours We offer a flexible alternative workweek schedule of four 10-hour days OR 5-8-hour days May be required to work overtime (will be compensated at an increased rate)Monday-Thursday OR Monday- Friday Qualifications High school diploma or equivalent 3-5 years of AV/Networking /Technology Integration Experience Control4 Certification Motivated to learn new technologies and processes Exhibits strong management and leadership skills; capable of leading and motivating others Can pass a drug screen and background check Possess a valid driver's license Able to independently lift items up to 50 pounds Capable of sitting, standing, and kneeling for extended periods of time Company Overview Daisy is a national smart space installation and services company that simplifies smart home and office technology to make it work optimally, solving one of the biggest in-home problems today and bringing more joy into the lives of our clients. Company Purpose/Mission Our Mission - To enhance the human experience through smart spaces. Our Vision - To be the most beloved brand in technology services Company Values Delight - We seek to go beyond satisfaction, consistently bringing magical experiences and fulfillment to those we serve. Accountability - We are responsible, transparent, and committed to delivering on our promises. Innovation - We consistently offer creative solutions to meet & exceed the evolving needs of our clients, franchisees, and each other. Service - We have an unwavering commitment to serve our clients, franchisees, and each other to build enduring partnerships. You - We put relationships first. Whether you are a client, franchisee, trade partner, or our newest team member, we value you, your unique background, experience, and perspective. The Daisy Difference for Technicians We empower our Technicians as critical thinkers who provide exceptional service to our valued clients every day. Whether you aspire to advance your technical mastery, expand your role to leadership, or even own a Daisy branch one day, we provide the training resources and support to help you get there. Benefits: Bonus based on performance Company parties Competitive salary Free uniforms Opportunity for advancement Training & development Benefits/Perks Competitive compensation based on experience and skillset Medical, Vision, and Dental Insurance 401K 2 weeks of paid vacation Paid Sick Time Paid Holidays Bring Your Own Device Stipend Reward program offering exclusive discounts on entertainment, gifts, theater, etc. Manufacturer Purchase Programs Laptop & Peripherals Additional Information We are a smoke, alcohol, and drug-free environment. This includes our buildings, vehicles, and job sites and/or when wearing our apparel. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Compensation: $65,000.00 - $85,000.00 per year + sales incentive bonus We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. #J-18808-Ljbffr