Receptionist

Front Of House Reception PositionBloomberg Philanthropies' Operations Department has an open position for a front of house reception position in New York City. Our Reception team is the first point of contact and provides the first impression for the various groups we support. The position requires interaction with employees, clients, high profile visitors, various levels of management, and vendors. This position collaborates with other on-site operations staff and will provide back up when needed for other departments including assisting with catering, reporting facilities issues and coordinating vendor services when needed.This position is coverage based and in person; hours are scheduled in advance and range from 7am – 4pm, 8am – 5pm, 9am – 6pm or 10am – 7pm on most days. There may be instances of early or late coverage as needed.You come to work with a purpose and take pride in being customer service driven. You love being part of a team where colleagues count on you every day, and you challenge and support yourself to innovate, learn and deliver the best service possible. We're excited about candidates who show curiosity about our work and who look for projects and learnings to enhance their professional development. A consistently upbeat attitude and a 'can do' approach to challenging situations is a must.Essential Duties and ResponsibilitiesWorking as part of a team of Receptionists to oversee the day-to-day management of the reception desk and reception areaEnsure overall presentation of the Reception area including magazines, closets and flowers is at exceptional standardsCommunicate on behalf of reception. This includes monitoring the Reception inbox and answering phone-lines, as well as maintaining connection throughout the organizationManage meeting and conference room coordination and bookings and be familiar with the daily schedule of meetings and VIP contactsMaintain complete confidentiality concerning meetings, guests, events and overall operationsAssist with events and event related tasks as they ariseAssist with the workflow of other departments including directing requests or issues to Facilities, Food Services, Cleaning Services, Mailroom and Security, and following up to ensure completionOrder food for daily employee lunchApprove invoices, provide documentation of charges, and view expenses with a sharp eye for detail and accuracyMaintain various building documents including the Art Book and Employee DirectoryCommunicate with management on important or timely issuesMaintain an inventory of products and suppliesOversee new employee set-upPass NYS Notary Exam within the first 6 months in the roleParticipate in special projects and handling of delegated tasks as neededAs you progress in the role, support the training of newer team membersQualifications of the ideal candidateMinimum 1 year experience in a reception, customer service, retail or hospitality environment.Bachelor's degree requiredExceptional executive presence, presentation and communication with the ability to uphold a professional demeanor under pressureExceptional time and task management organizational skills – being able to work with urgency, handle multiple tasks, priorities and quick ability to learn (and remember) namesHigh level of proficiency with Microsoft Word, Excel, PowerPoint and OutlookExperience working in a team to deliver superior customer service and relationship management both in person and through interactive media (phone, messaging and email)Availability to work evenings and occasional weekends as neededWe'd love to seeExperience and capability in effectively managing/coordinating simultaneous projects, and successfully prioritize multiple tasks with sound judgmentAbility and desire to build and maintain strong relationships with team and applicable internal and external contactsAnalytical thinker with strong research and writing skillsWillingness to learn new skills and ability to retain informationAccommodation Bloomberg Philanthropies provides reasonable adjustment/accommodation to individuals with disabilities. Please let us know if you require a reasonable adjustment/accommodation to apply for a job.Equal Opportunity Bloomberg Philanthropies is an equal opportunity employer and prohibits discrimination in employment. It is Bloomberg Philanthropies' policy to provide equal opportunity and access for all persons, and the Organization is committed to attracting, retaining, developing, and promoting the most qualified individuals without regard to protected characteristics.We're proud to provide all full-time employees with comprehensive healthcare coverage, as well as programs and services to help them and their families manage their health and well-being. In addition to health, dental, and vision coverage, we offer disability and life insurance, a retirement savings plan (complete with a generous company match), and an array of wellness programs. We also have perks including fitness and gym reimbursement, commuter savings programs, and discounts on products and services. The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level.