Staff Project Engagement Specialist - Roanoke, VA

Job Description

The Staff Project Engagement Specialist executes field-based outreach and serves as a primary point of contact for community stakeholders during projects. The Staff Project Engagement Specialist delivers timely construction notifications, documents and tracks issues, and maintains consistent on-site presence to support access coordination and issue resolution.

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• Execute door-to-door engagement and stakeholder outreach for projects.
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• Update, deliver, and explain construction notifications, including schedules, access impacts, and restoration timelines.
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• Maintain on-site presence during a project to address questions and concerns.
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• Document stakeholder feedback, concerns, and resolutions accurately.
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• Prepare daily and weekly field reports summarizing outreach activities and issues.
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• Coordinate with project teams to make sure there is consistent messaging.
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• Identify recurring concerns and recommend outreach or mitigation improvements.
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• Maintain compliance with company and project site safety policies, protocols, and training requirements.
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• Performs other duties as assigned
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• Complies with all policies and standards
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Qualifications - External

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• High School Diploma/GED or equivalent and 8 years related experience required or Associate Degree in a related field and 6 years related experience required or Bachelor Degree in Communications, Planning, Public Affairs, or related field and 4 years related experience required
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• Experience in outreach, community engagement, or field-based roles required
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• Experience documenting issues and managing follow-ups in Client Relationship Management or other tracking tools required
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• Excellent verbal and written communication skills.
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• Proficient in the use of computer software (i.e., Microsoft Word, Excel, PowerPoint).
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• Ability to work outside and walk for extended periods of time.
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• Ability to travel to project sites, as required.
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• Valid driver’s license required.
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The Staff Project Engagement Specialist executes field-based outreach and serves as a primary point of contact for community stakeholders during projects. The Staff Project Engagement Specialist delivers timely construction notifications, documents and tracks issues, and maintains consistent on-site presence to support access coordination and issue resolution.

\n
• Execute door-to-door engagement and stakeholder outreach for projects.
\n
• Update, deliver, and explain construction notifications, including schedules, access impacts, and restoration timelines.
\n
• Maintain on-site presence during a project to address questions and concerns.
\n
• Document stakeholder feedback, concerns, and resolutions accurately.
\n
• Prepare daily and weekly field reports summarizing outreach activities and issues.
\n
• Coordinate with project teams to make sure there is consistent messaging.
\n
• Identify recurring concerns and recommend outreach or mitigation improvements.
\n
• Maintain compliance with company and project site safety policies, protocols, and training requirements.
\n
• Performs other duties as assigned
\n
• Complies with all policies and standards
\n