Nurse Care Manager

About Preemptive Health

PreemptiveAI is an AI-driven healthcare company pioneering a new era of truly proactive medicine. For too long, healthcare has been reactive-relying on occasional checkups and waiting for symptoms to appear. We believe it's time for continuous, anticipatory care that identifies challenges before they become crises, freeing clinicians to focus on what truly matters: improving lives.

We combine advanced technology and human care to help people stay ahead of health issues through simple, proactive insights powered by their smartphones. Our mission is to make preventive, personalized healthcare accessible to everyone by turning everyday technology into a proactive health companion.

The Opportunity

We're looking for a Registered Nurse who brings strong clinical judgment, calm communication, and a genuine passion for caring for their patients. As a Nurse Care Manager, you'll support Medicare-age members virtually through proactive check-ins, remote patient monitoring (RPM), chronic care management (CCM), review, triage, care coordination, and education. You'll work alongside our Nurse Practitioners, physician leaders, and care team to deliver a concierge-level experience that helps patients stay healthy, independent, and ahead of problems. This is a fully remote position with consistent weekday hours (Monday-Friday, ET). It's a high-impact role at the front line of a growing healthcare technology company, and a strong fit for someone who values relationship-driven clinical work over high-acuity chaos.

What You'll Do

• Conduct virtual visits with members by phone and video to assess symptoms, surface concerns, reinforce care plans, and provide coaching on chronic conditions and prevention-focused goals.
• Review incoming physiological data, identify meaningful trends, and triage member concerns using clinical protocols, escalating to NP or physician when appropriate.
• Coordinate follow-ups, referrals, and next steps across the clinical team after key moments like clinician visits, ER visits, or hospital discharges, reinforcing instructions and closing loops with members and families.
• Maintain high-quality documentation in the clinical platform: assessments, interventions, outreach attempts, triage decisions, and follow-ups, with strong accuracy and follow-through.
• Contribute to protocol refinement, member messaging, and workflow improvements as we scale the care model.

Who You Are

• You're clinically strong and genuinely enjoy supporting people over time, especially older adults navigating chronic conditions or stressful health moments.
• You communicate with warmth and clarity across phone, video, and chat, and you can adapt your style to the person in front of you.
• You're confident triaging and escalating using protocols, and comfortable making sound judgment calls in ambiguous situations.
• You're organized in a way that shows up in your work: clean documentation, reliable follow-ups, accurate tracking, and no dropped handoffs.
• You're self-directed and dependable in a fully remote environment, and you bring a steady, reassuring presence to every member interaction.

Qualifications

• Active compact nurse license (RN or LPN) license in good standing
• 3+ years of nursing experience (care management, primary care, geriatrics, ambulatory, or telehealth a plus)
• Strong phone and video communication skills with high emotional intelligence, particularly with Medicare-age adults
• Tech savvy and fast-learning across tools like EMRs, chat platforms, video calls, dashboards, and spreadsheets
• Confident triaging and escalating appropriately using clinical protocols
• Good judgment and professionalism: knows when to loop in NPs and physician leaders, protects privacy, and communicates accurately under time pressure
• Growth mindset

Nice to Have

• Experience with RPM or CCM programs or value-based care
• Background in geriatrics, home health, community health, or preventive care
• Spanish or other community language skills
• Prior startup or high-growth environment experience

Compensation and Logistics

• Full-time, W-2
• Salary: $58,000-$72,000/year, based on experience
• Benefits: Medical, Dental, Vision, PTO, Flexible schedule
• Fully Remote

Why Join Preemptive

You'll be part of a team using technology to make healthcare smarter, simpler, and more human - empowering people to stay healthy before problems arise. Our team includes clinicians, engineers, and designers from Stanford, UW, and Duke - united by one goal: to rebuild healthcare so it finally works for people.