CSR / Office Admin

Customer Service Representative

Are you a CSR who wants to work for a thriving company where you can grow, be recognized, and be rewarded for your work? You can't believe how great the job is

Who knew you could enjoy working at a company so much? you love that people are relying on you you make the money you deserve (with opportunities for bonuses and even prizes!) you've got a long-term career with a clear path of growth (And we're just scratching the surface. Paid training we're not like any place you've ever worked at before.) If you're a clock-puncher who wants to do as little as possible then please stop reading this right now. But

If you work at a job you can barely tolerate

• If you work at a job that doesn't respect you
• If you work at a job that fills you with dread the night before
• And if you want a job where you CAN'T WAIT to get to work to see your co-workers and to push yourself to be more successful, and even to make a lot of money

Then we want to talk to you. We're looking for superstars who consider themselves the best of the best (or rapidly on the way to being the best) who want a chance to prove themselves in a company that recognizes hard work and achievement and doesn't treat employees like a number. What's so different here compared to everywhere else? Our target is simple: we want to become the best place to work for superstar employees who are looking for an amazing, long-term career.

Here are just a few of the reasons that our team members LOVE working here

• Make more money: we pay more than most
• Paid training
• Paid holidays
• Paid Wellness Days
• Amazing 401(k)
• Benefits, including Medical/Dental/Vision and Life insurance
• Quarterly all-company breakfast meetings that the bosses cook for you!
• A clearly laid out path to build the life-long career you want to build (including paid education and tons of opportunities to advance)

We have built the strongest team and culture you've ever seen, where team members are deeply motivated; we care about you and your hobbies and your family and your free time and make sure that can have that balance in your life to enjoy it all; we're constantly expanding so we've created some amazing opportunities for you. We want to help you dream big in your life and career and we want to help you achieve it all.

Who are we? We're Paul Davis Emergency Services of Temecula. We are leaders who are in the Temecula Valley market with mitigation and restoration experience. We are a family owned company that's growing fast. We recently expanded further into a second building, we're adding more team members, and you should see the plan we have for growth beyond this. (There's a reason we've never had a down year and never had to tighten our belt).

Are you a fit? We are looking for highly professional and organized customer service representatives for our fast-paced business. The primary function of the CSR is to provide product/service information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Task oriented, problem solver, empathetic, passionate and excited. You are a winner with a provable track record of success. Eager to keep growing and want a career, not just a job.

Along with the job-specific qualifications (below) here are the qualities we're looking for in our perfect candidate:

• You work hard
• You love working with a team
• You're tech savvy
• You understand the value of great communication
• You love to challenge yourself and you want to learn
• You are resourceful
• You understand the importance of serving others (your team members and our customers)
• You understand and are willing to follow our core values:
• Deliver what you promise
• Respect the individual
• Have pride in what you do
• Practice continuous improvement

As an equal opportunity employer, candidates will receive consideration without discrimination against race, creed, color, sex, national origin, handicap status or veteran status.

Requirements:

• Must be able to have flexible availability including weekends and some nights.
• Must have strong communication skills.
• Must have experience with computers and Microsoft office suites.
• Must be able to work with staff and technicians to ensure the highest level of customer satisfaction and technical correctness of the completed job.
• Must be able to utilize phone, cell phone, text, email and internet efficiently.
• Must be motivated to work independently and multi-task.
• Knowledge in the industry is a PLUS!

Benefits:

• Medical Insurance
• Dental Insurance
• 401k
• Overtime Available

Come work with us and not for us. Only motivated people should apply. Compensation: $18.00 - $25.00 per hour

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

Our Vision:

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Our Values:

Deliver What You Promise

Respect The Individual

Have Pride In What You Do

Practice Continuous Improvement

Our Mission:

To provide opportunities for great people to deliver Best in Class results