Administrative Support Associate

Job Description

Job Description

Job Title: Title Clerk
Job Description

The Title Clerk plays a key role in supporting the auction's title processing workflow, ensuring all vehicle titles are accurate, complete, and transferred correctly to buyers. The position operates fully onsite in an office setting within the auction yard, working from Monday to Friday, 8:00 AM to 5:00 PM, with a 1-hour lunch break.

Responsibilities

• Review and complete missing information on vehicle titles prior to transfer.
• Prepare and mail titles to buyers and other required parties.
• Follow up with customers who purchased vehicles to obtain any missing or updated information.
• Sign over titles to the appropriate buyer in accordance with state requirements.
• Communicate with buyers via email and phone regarding title status or outstanding needs.
• Process and send out an average of 50 titles per day.
• Collaborate with office staff, dispatch, and customer service to ensure smooth workflow and timely processing.

• Prior administrative experience with attention to detail.
• Good job tenure.
• Proficiency in computer skills, including email, Excel, and basic computer functions.
• Experience in administrative support, data entry, and Microsoft Office.

• Prior title knowledge is a plus.

The work environment is fully onsite in an office setting within the auction yard. The team consists of 9 members, including an Office Manager, Supervisor, Customer Service, Dispatch, and Title Clerks. The position requires a professional and organized approach to workflow, with a strong emphasis on communication and collaboration with internal teams and customers.

Job Type & Location

This is a Contract to Hire position based out of Indianapolis, IN.

The pay range for this position is $18.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Indianapolis,IN.

This position is anticipated to close on Jul 2, 2026.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on ziprecruiter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.