Parts Counter Associate

Bish's RV Twin Falls 551 Arlen Dr Jerome, ID 83338, USA Description The Parts Outfitter Associate is responsible for supporting customers, technicians, and internal teams by sourcing, organizing, and distributing RV parts and accessories. This role ensures the right parts are available at the right time, contributing directly to efficient service operations and a superior customer experience. The Parts Outfitter Associate manages inventory, assists customers with product selection, processes orders, and maintains a well-organized parts department. Key Objectives Quicklylocate, source, and distribute parts for service jobs, customer orders, and inventory needs Provide knowledgeable guidance to customers and staffregardingRV parts, accessories, and product compatibility Maintain proper stock levels, ensureaccuratecounts, and supporttimelyrestocking Responsibilities Assistcustomers in selecting RV parts and accessories that fit their needs, usage, and budget Support technicians by pulling requested parts, verifying compatibility, and ensuringtimelydelivery to the service bays Receive, inspect, and stock incomingpartsshipments whilemaintainingaccurateinventory records Organize parts shelves, storage areas, and displays for accessibility, cleanliness, and visual appeal Process customer orders in person, by phone, and online, including quotes, invoices, and returns Maintain knowledge of RV brands, systems, and commonly used components Communicate with vendors to check availability, pricing, or track special orders Assistin cycle counts, inventory audits, and resolving discrepancies Provide recommendations on accessories, upgrades, and add-on products that enhance customer experience and increase sales Whatyou’llbring Ability to pass a background and drug test Demonstrate alignment with the Company’s vision, mission, and core values in all interactions Experiencein RV parts, automotive parts, hardware retail, or a similar environment (preferred but notrequired) Strongcustomer service and communication skills Basicunderstanding of RV or vehicle systems (electrical, plumbing, HVAC, appliance) Abilityto stay organized, multitask, and manage inventory in a fast-paced environment Comfortwith computers and parts-management software Attentionto detail and willingness to learn the technical aspects of RV components Must be able to lift at least 50 pounds Must be able to work at least two Saturdays a month Expected Results Accurate andtimelydelivery of parts to customers and technicians Improved service workflow due to efficient parts management High customer satisfaction through knowledgeable and friendlyassistance Reduced inventory errors, stockouts, andservice delays Well-organized parts department that supports efficient daily operations Resources Parts management and inventory software tools Vendor catalogs, OEM parts guides, and technical reference materials Support from purchasing, service, and customer service teams TrainingonRV systems, product lines, and parts-management best practices Organized storage areas, displays, and equipment for stocking and handling parts Benefits Comprehensive benefits package including medical, vision, dental, and other supplemental coverages 401Kmatching Company-paid life insurance Gym membership reimbursement Opportunities for advancement Annual Incentive Trip for Top Performers RV Borrowing Program Access to a partner insurance agency for personalized quotes and coverage guidance on home, auto, RV, and specialty insurance products Incredible Team Culture We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Bish’s RV honors our military service members, veterans, and their family members by being a military friendly workplace. Many of the positions within our organization are transferable frompreviousmilitary occupations. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr