People Operations Manager

Location: Citywest, Dublin (Hybrid: 3 days on-site)Travel: Regular bi-weekly travel to the UKEmployment Type: Full-Time, PermanentSector: Engineering & Construction / Large Scale OperationsAbout the CompanyOur client is a premier, family-owned international contractor with a global reach and an established legacy of building excellence. Delivering complex, high-value projects across Ireland, the UK, and Europe, they operate with a commitment to trust, innovation, and continuous improvement.Role OverviewWe are seeking an experienced and operationally focused People Operations Manager to lead HR service delivery across a multi-jurisdictional footprint (Ireland, UK, and Europe).This is a critical, hands-on leadership role designed for an HR professional who thrives in a fast-paced, multi-site environment. You will manage an operational HR team, optimize lifecycle processes, ensure cross-border regulatory compliance, and leverage HR data to support scalable business growth.Key Responsibilities1. Team Leadership & Stakeholder ManagementLead, mentor, and develop a high-performing People Operations team supporting operations across Ireland and the UK.Partner with People Business Partners and cross-functional leadership to align operational HR execution with wider business strategy.Build resilience into HR service delivery through cross-training, workload balancing, and agile support models.2. Governance, Compliance & Data IntegrityOwn multi-jurisdictional HR compliance, ensuring adherence to employment law, GDPR, and emerging EU directives.Maintain accurate, audit-ready HR data flows and partner with payroll teams to guarantee seamless reporting and execution.Maintain HR system integrity, validation protocols, and standardised procedural documentation.3. Process Improvement & Operational ExcellenceDrive process standardisation, simplification, and automation across the HR function.Analyze operational metrics to identify efficiencies, resolve process bottlenecks, and implement long-term fixes.Enhance digital HR systems and tools to deliver user-friendly, scalable employee experiences.4. Employee Lifecycle & ExperienceOversee key lifecycle touchpoints-including onboarding, offboarding, and rewards administration-with a dual focus on compliance and engagement.Support employee relations and deliver accessible, high-quality HR support across a dispersed, site-based workforce.Foster a service-oriented culture centered on accountability, responsiveness, and operational rigor.Requirements & QualificationsEssential:Education: Degree in HR, Business, or a related discipline (NFQ Level 8 or equivalent).Professional Qualification: CIPD Level 7 or a relevant Postgraduate HR qualification.Experience: Proven track record in a People Operations / HR Service Delivery leadership role within a complex, multi-site, or international business.Mobility: Ability to work hybrid (3 days in Citywest) and travel bi-weekly to UK sites as required.Desirable:Continuous Improvement certification (Lean, Six Sigma, or equivalent process optimisation training).Advanced training in employment law, data protection (GDPR), or HR analytics.Remuneration & BenefitsSalary: Highly competitive base package (commensurate with experience).Annual Leave: 26 days annual leave + company discretionary days.Pension & Healthcare: Comprehensive pension scheme and health benefits.Development: Structured, continuous learning and professional development paths.Randstad encourage applications from individuals of all ages & backgrounds. Whilst appointments will be made on merit alone candidates must be able to prove their right to work in the UK or the Republic of Ireland (as relevant). Randstad acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003skillsqualificationsexperiencePermanentFull-Time