North America Director, Customer Support & AI
Glassbox
Glassbox is looking for a Director of Customer Support in New York to lead its US support operations. This role involves overseeing a team of customer support engineers, optimizing technical and operational efficiencies, and implementing AI-driven solutions for enhanced service delivery. The ideal candidate will have over 8 years of leadership experience in B2B SaaS environments, with a focus on customer satisfaction and operational excellence. Join Glassbox to be part of an innovative team aiming to improve customer experiences. #J-18808-Ljbffr Glassbox
- ...accessibility, prevent fraud, and more. Leveraging AI-driven customer intelligence, Glassbox enables enterprises to deliver... ...Companies in the world. The Opportunity The Director of Customer Support in North America will serve as a pivotal executive leader overseeing...Suggested
- ...optimization with a global leader in AI-powered experience solutions?... ...the Jungle THE TEAM The Customer Success Manager helps clients... ...Enterprise Customer Success, North America Collaboration tools: Slack... ..., Engineering, Product, and Support teams to align internal...SuggestedPermanent employmentFull timeContract workRemote workFlexible hours3 days per week
- ...We're looking for an Associate Customer Success Manager to join our... ...providing value to our customers in America. Based in the United States... ...will collaborate closely with support, engineering, and product... ...solutions, increasingly powered by AI, to help defense teams...SuggestedRemote workWorldwideFlexible hours
- ...clients. With offices across the Americas, EMEA, and APAC, our esteemed... ...of our business across North America, one of our fastest-growing... .... Reporting to the Managing Director - North America, you’ll be a... ..., surface opportunities and support cross-market success. What...SuggestedFlexible hours
- Overview Company: At DigitalGenius (DG), we are using AI Agents to transform customer experience for ecommerce brands. With a proprietary approach... ...clients in a high-touch customer success model Field customer support inquiries and manage escalations throughout the customer...SuggestedRemote work
$208.73k - $354.84k
...in fintech, we have one question: Are you FIS? About the team You will lead Customer Success Management teams supporting a portfolio of strategic, enterprise-level clients across North America. This role focuses on driving client satisfaction, retention, and growth...Full time$115k - $145k
...YorkCommercial - Sales - Mid Market Americas /Full-time /HybridAt Kpler,... ...and experience unparalleled support on your journey to success.... ...with Marketing, Product, Customer Success, and other teams to ensure... .../commodities sector across North America.Knowledge of...Full timeTemporary workFlexible hours- ...combine space technology with AI to solve problems here on Earth... ...of earth observation data to customers in the enterprise sector. LiveEO... ...big. We are scaling our North American sales team to capture... ...vacation, 30 sick days, and more to support your well-being. At LiveEO,...Remote workFlexible hours
- ...driven revolution to newsrooms everywhere. Our tool provides our customers with the data they need in real time, giving them the edge to... ...objectives, and provide recommendations for how our tool can best support them. Conduct regular check-ins with clients to ensure they are...Work experience placementRemote workHome officeFlexible hours
- ...experience Reports to: Vice President of Sales, North America Job purpose: Driving new logos across a... ...will require travel to team events and customer meetings. Who We Are We’re bold... ...retailers and manufacturers, enabled by proven AI technology. We help companies optimize...Permanent employmentFull timeContract workRemote work
$220k
...managing the full sales cycle for mid-market and enterprise customers, closing mid 5-fig deals as we continue to move upmarket. You... ...an annual quota of $1M Workstyle & Flexibility : 100% remote (North America-based only) Health & Financial Wellness : Fully Covered Healthcare...Remote job- Overview Associate Director, Client Engagement (North America) - fixed term consulting basis. Reporting to the Director, North America, you will support BESydney’s client engagement strategy across North America to maximise global meeting opportunities across both the Association...Contract workFixed term contractRemote work
- Finisterre is hiring a Community Marketing Manager in the US to lead North America community initiatives, drive brand awareness and customer acquisition, and grow revenue. The role is remote with preferred residences in Northern California, Washington, Oregon or New York...Remote jobLocal area
$196k - $207k
...work to deliver an essential service that customers rely on to get their groceries and... ...where we work. Overview The Enterprise AI Pod is a forward-deployed, field-first unit... ...experience.Willingness to travel ~50% within North America. Preferred Qualifications Experience...Permanent employmentWork at officeRemote workWork from homeFlexible hours- Senior Customer Success ManagerThis role has been designated as ‘Remote... ...of their HPE solutions and supporting them throughout their digital... ...level. - United States of America: Annual Salary USD 183,000 -... ...Georgia & Illinois & Minnesota & North Carolina & Pennsylvania &...Full timeWork experience placementLocal areaImmediate startRemote workWork from home
$123.2k - $228.8k
## Senior Customer Success Manager, Legal SoftwareApplyremote type: Remotelocations... ...: United States of America, Eagan, Minnesota: United... ...Senior Customer Success Manager to support customers across our Corporate... ...a deep product expert on our AI-enabled Legal Tracker and...Local areaFlexible hours- ...project at the right time. We are proud to support a variety of clients and, as of now,... ...Strategic Sales, the mission of the North American Strategic Customers Executive is to drive Whoz's long-... ...Experience in incorporating AI into resource management, talent deployment...Work experience placement
- ...office. Wecome in3 days per week, but support flexibility as needed. We are interested... ...and kiosks. These solutions allow our customers to capture and use customer data at a level... ...(NCS). NCS has grown to become North America’s largest equipment, service, and cleaning...Contract workWork at officeRemote work
- Instacart is seeking an AI Engagement Manager for the Enterprise AI Pod. You own the partner relationship from discovery through... ...translate partner needs into actionable plans, travel up to 50% in North America, and a demonstrated track record of delivering value beyond...Remote job
$200k - $250k
...market leader entering our next phase of North American growth. We need an AE who knows... ...a tight North American team (Sales, CS, Support) and report to your Sales Team Lead.... ...You qualify well and sell outcomes. Your customers renew because you matched them to real value...Full timeLive inWork at officeFlexible hoursWeekend workAfternoon shift2 days per week3 days per week$170k - $180k
...Responsibilities: Source and qualify new business opportunities in North America. Build and manage a client pipeline across multiple... ...provider, helping businesses achieve their objectives through AI and data-driven innovation organization-wide in such industries...Full timeContract work- ...About ElevenLabs ElevenLabs is an AI research and product company transforming how... ...businesses to deliver seamless and intelligent customer experiences, with the integrations,... ...Learning & Development: ElevenLabs proactively supports professional development through an...Immediate startRemote work
$80k - $85k
...budgets, improve processes, support quality assurance steps for final... ...teams across Europe and North America. It requires a person who understands... ...A high degree of comfort in customer-facing/consulting situations... ..., started with the help of AI. #J-18808-Ljbffr Telescope...Daily paidFull timeRemote workMonday to FridayNight shiftWeekend workAfternoon shift$120k - $150k
...business and relationships. We know that supporting your professional and personal goals is... ...a Client Manager, supporting our Latin America Private Banking group. The Client Manager... ...Investment Policy Statements, Know Your Customer requirements, completing documentation and...Full timeWork at officeLocal area- A leading tech company is seeking a Startup Customer Success Manager. This role requires expertise in onboarding and customer support for early-stage startups. Candidates should have over 2 years of customer-facing experience and the ability to manage projects and customer...
- A global creative solutions company is looking for an experienced professional to lead multi-channel content programs. You will manage full project lifecycles and be a trusted advisor to clients such as Meta and Google. Candidates should have 8-10 years of experience in...
- Director, Client Partner - BFSIBrillio is the partner of choice for many... ...IoT), artificial intelligence (AI), and mobility. Born digital in 2014, we apply Customer Experience Solutions, Data... ...Brillio Customer Success team for North America, responsible for driving sales...
- ...mighty team is distributed across North America and Europe. What unites them... ...Role They’re looking for a Customer Success Manager to help... ...customers, delivering ongoing support + enablement, and fostering strong... ..., started with the help of AI. #J-18808-Ljbffr SwoopedFull timeWork experience placementStart working todayWork at officeRemote workHome officeFlexible hours
$150.1k - $227k
...DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition... ...."Preferred experience in supporting customers in the following industries... ...- Bellevue; Texas - Dallas; North Carolina - Raleigh; Georgia - Atlanta...Full timeWork at officeRemote workFlexible hours3 days per week- ...is a new hybrid role that will be part of the North America team, responsible for leading the region's end-to-end customer journey strategy and execution. The role encompasses... ...strategies, they will optimize customer support initiatives, ensuring the delivery of unparalleled...Work at officeVisa sponsorship3 days per week
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