North America Director, Customer Support & AI
Glassbox
Glassbox is looking for a Director of Customer Support in New York to lead its US support operations. This role involves overseeing a team of customer support engineers, optimizing technical and operational efficiencies, and implementing AI-driven solutions for enhanced service delivery. The ideal candidate will have over 8 years of leadership experience in B2B SaaS environments, with a focus on customer satisfaction and operational excellence. Join Glassbox to be part of an innovative team aiming to improve customer experiences. #J-18808-Ljbffr Glassbox
Vacancy posted 1 day ago
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