Startup Customer Success Manager - Americas: Scale Onboarding
Ashby
A leading tech company is seeking a Startup Customer Success Manager. This role requires expertise in onboarding and customer support for early-stage startups. Candidates should have over 2 years of customer-facing experience and the ability to manage projects and customer needs effectively. The position is focused on building relationships and ensuring customer retention through proactive engagement, support via email, and ongoing communications. A hybrid working model is adopted for this role. #J-18808-Ljbffr Ashby
- ...optimize, and scale their operations... ...global startup that’s transforming... ...empowers property managers to deliver top... ...’s high-value customers. Serve as a... ...within the Americas. Advocate... ...Develop and execute success plans to... ...comprehensive virtual onboarding experience....SuggestedContract workTemporary workRemote workWorldwide
- ...the Jungle THE TEAM The Customer Success Manager helps clients succeed with... ...Enterprise Customer Success, North America Collaboration tools:... ...them through platform onboarding, adoption, and long-term optimization... ...to help the broader team scale what works ~ Confidence...SuggestedPermanent employmentFull timeContract workRemote workFlexible hours3 days per week
- ...About the Role As Director of Customer Success - Americas at DataSnipper, you lead the... ...leadership system that allows managers and CSMs to execute consistently at scale. You operate as a second-line... ...the full CS motion: onboarding, implementation, adoption, health...SuggestedFull timeLive outWork at officeFlexible hours
- ...from fast‑growing startups to large... ...and intelligent customer experiences, with... ...chat agents at scale. ElevenCreative... ...growth across North America. You will work... ...: Build and manage a growing... ...with customer success and solutions engineering... ...ensure smooth onboarding and expansion...SuggestedImmediate start
$90k - $150k
...how legal work is managed. We’re a venture-backed startup (Y Combinator, Bessemer... ...round and rapid customer adoption, we’re expanding... ...our customer success team to keep up with... ...deliver value at scale. To accomplish this... ...contracts Lead onboarding and training...SuggestedWork at office$110k - $150k
...Customer Success Manager At Greenboard, we're building the future of financial... ...includes engineers who have scaled products at Amazon, Google, and multiple unicorn startups. We're backed by Y Combinator... ...portfolio of accounts, from onboarding through renewal and...Remote workFlexible hours- ...growing and looking for a Success Manager who’s confident,... ...partner A fast-growing startup with strong fundamentals... ...assigned clients—from onboarding to success Understand... ...to help clients scale their success Proactively... ...LinkedIn URL or CV to: Customer Success Team Lead...Remote job
- ...more monthly revenue than we did in seven years at our last startup. Now we’re scaling fast and need a customer success leader who can help us do it right. What You’ll Do Make customers into partners: Onboard, activate, and grow key merchant accounts who offer Titus...Full timeRemote workWeekend work
- ...based, fast-paced, growing startup within the Salesforce ecosystem... .... We are looking to hire Customer Success Managers to join our growing Customer Success team in North America. As a Customer Success... ...Manage r, you'll manage client onboarding, expansions, and renewals...Remote work
- Customer Success Manager Axiom Cloud is transforming how the world’s cooling systems... ...customer goals. Lead the onboarding process for new customers,... ...Customer Success function scale and effectively support... ...Interest in working in a startup environment and all that comes...Contract workRemote work
- ElevenLabs is seeking a customer success specialist to partner with rapidly growing customers across... ...tools, and Agents. The focus is scaling the customer success motion to a large book of business. You will manage onboarding and enablement across multiple products,...
$170 per hour
...Scaled Customer Success Manager, K-12 Education Eastridge Workforce Solutions is committed to connecting skilled professionals with meaningful... ...Design and deliver enablement programs including onboarding cohorts, webinars, office hours, and lifecycle communications...Hourly payTemporary workWork at officeLocal area2 days per week3 days per week- ...Savvy Wealth Wealth management is a $545... ...). Come help us scale! Recognition We'... ...growth:Newsweek's America's Greatest Startup Workplaces (2026... ...operationally strong, customer-obsessed... ...join our Advisor Success team. As an Advisor... ...a high-impact onboarding experience Design...Work experience placementWork at office
- ...about delivering value for customers, improving a little bit every... ...Opportunity Sauce’s Customer Success and Onboarding engines are already running... ...& Onboarding to strengthen, scale, and streamline these functions... ...and consistent. Personally manage a small portfolio of...Contract workLocal areaFlexible hours
- ...from fast-growing startups to large enterprises... ...and intelligent customer experiences, with... ...and chat agents at scale. ElevenCreative empowers... ...pipeline management matter most. You will... ...solutions, and customer success. In this role you... ...to ensure smooth onboarding, deployment, and...Immediate startRemote work
- Harvey is seeking a Head of Customer Success, Mid-Market - Americas, to own the strategy and outcomes of the mid-market CS motion across the US, Canada,... ...Success and requires a builder's mindset: define playbooks, scale the team, and set the standard for world-class customer...
$220k
...be responsible for managing the full sales... ...market and enterprise customers, closing mid 5-fig... ..., and Customer Success teams to ensure alignment... ...Experience in a Startup : 5+ years of SaaS... ...as we move to the scale phase of our... ...00% remote (North America-based only) Health...Remote job- ...integrated solutions to manage everything from... ...embedded finance at a global scale. Proudly founded in... ...We Value We hire successful builders with founder-... ...success of our SME customers. What you'll do... ...in a fastgrowing tech startup or financial services...Worldwide
- ...Job Description Enterprise Customer Success ManagerFull-time Position About... ...are a rapidly growing B2B SaaS startup revolutionizing the way enterprises manage their digital transformation initiatives... ...Key Responsibilities Client Onboarding and Implementation: Develop...
- ...Company A bootstrapped, profitable startup building AI agents for the home-services... ...is hiring their first dedicated Customer Success / Account Manager to own the post-sale relationship for... ...influence over how the company scales its customer base, with compensation...
$100k - $180k
...Customer Success Manager America's disaster response system is broken. When a pipe bursts or a fire tears... ...A significant part of this role is onboarding. You'll be responsible for getting new... ...-touch enterprise relationships to scaled SMB accounts ~ Strong onboarding instincts...Contract workFor contractorsWork at officeVisa sponsorshipWork visaFlexible hours$125k - $175k
...Customer Success Manager DeepJudge is the intelligence layer for legal work... ...growing team across North America and Europe, backed by a $4... ...our clients. Client Onboarding: Guide new clients through... ...ability to thrive in a dynamic "startup/scale-up" environment where you...Remote job- ...Head of Customer Success About the Company An early-stage AI software... ...will also be tasked with managing executive-level customer relationships... .... Experience in building or scaling a customer success function,... ...comfortable in a fast-paced startup environment, possess a...
- ...Customer Success Manager for Radar Stripe is a financial infrastructure platform for businesses.... ...largest enterprises to the most ambitious startups - use Stripe to accept payments, grow... ...Manager for Radar is a specialized scaled coverage role serving the Global CSM Team...
- ...Managing Director– DRESSOURCE | Global Garment Sourcing | Scalable, Sustainable... ...As DRESSOURCE continues to scale its international footprint, we are... ...facing leadership with a Client Onboarding & Account Manager based in North America . This is a high-impact, client-...
- A telehealth support company is seeking a Customer Success Manager to join their remote team. The role involves supporting clients by ensuring positive experiences through effective onboarding and ongoing account support. Ideal candidates will have a Bachelor’s degree...Remote jobFlexible hours
- A healthcare technology company is looking for a Customer Success Manager to join their remote team. The role involves supporting clients, executing onboarding workflows, and delivering training sessions. The ideal candidate will have a Bachelor’s degree, 1-3 years in...Remote jobFlexible hours
- ...DigitalGenius (DG), we are using AI Agents to transform customer experience for ecommerce brands. With a... .... We are looking for an experienced Customer Success Manager who is excited by the opportunity of scaling an AI startup and is someone who enjoys helping people,...Remote work
$125k - $135k
...may arise to support Startups on site at events. The... ...role for a Startup Success Manager position supporting one... ...with our joint customers. This position is fully... ...ecosystem to help them scale Build joint targeted... ...communicated in the program onboarding agreement Evangelize...Contract workTemporary workRemote work- ...is hiring a Head of Sales, SME for North America in New York. This leadership role requires... ...a proven sales leader who can build and scale a high-performing commercial engine. Responsibilities... ...or fintech and be passionate about customer engagement. The position offers...
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