Startup Customer Success Manager - Americas: Scale Onboarding
Ashby
A leading tech company is seeking a Startup Customer Success Manager. This role requires expertise in onboarding and customer support for early-stage startups. Candidates should have over 2 years of customer-facing experience and the ability to manage projects and customer needs effectively. The position is focused on building relationships and ensuring customer retention through proactive engagement, support via email, and ongoing communications. A hybrid working model is adopted for this role. #J-18808-Ljbffr Ashby
- ...platform in North America and Europe to buy... ...commerce at a scale that's never been... ...named the #1 Best Startup Employer in America... ...commerce.RoleOur Customer Success team is... ...customer success manager who is a self-starter... ...customer success, onboarding, sales, or partnerships...SuggestedWork at officeLocal areaImmediate startRemote workWork from home
- ...optimize, and scale their operations... ...global startup that’s transforming... ...empowers property managers to deliver top... ...’s high-value customers. Serve as a... ...within the Americas. Advocate... ...Develop and execute success plans to... ...comprehensive virtual onboarding experience....SuggestedContract workTemporary workRemote workWorldwide
- ...The Role Rogo's customer success managers are highly motivated individuals with... ...'re looking for our first Scaled Customer Success Manager to... ...webinars, office hours, onboarding cohorts, in-app campaigns,... ...you're ecstatic to work at a startup. You are ambitious. You...SuggestedWork at office
- ...more monthly revenue than we did in seven years at our last startup. Now we’re scaling fast and need a customer success leader who can help us do it right. What You’ll Do Make customers into partners: Onboard, activate, and grow key merchant accounts who offer Titus...SuggestedFull timeRemote workWeekend work
$132.89k - $166.11k
...Enterprise Customer Success ManagerBrex is the AI-powered... ...thousands of companies from startups to enterprises —... ...efficiency on a global scale.Working at Brex... ...Enterprise Customer Success Manager, you will serve as a... ...of success, from onboarding to renewal by leveraging...SuggestedWork at officeRemote workWork from home- ...Pointone Customer Success ManagerPointOne is reinventing how law... ...transform how legal work is managed. We're a venture-backed startup made up of engineers and... ...how we deliver value at scale.To Accomplish This, You... ...closed contractsLead onboarding and training sessions to...Work at office
- ...StartupAdaptive is a cybersecurity startup on a mission to stop... ...who have built and scaled category-defining... ...rapidly growing our Customer Success team. This is a... ...and shape our customer onboarding and support processes... ...and product managers.What We OfferThe opportunity...Work at officeImmediate startMonday to Friday
$110k - $135k
...Customer Success ManagerNew York, NY, USAbout GuiddeGuidde is... ...platform helps teams scale knowledge across employees... ..., from fast-growing startups to Fortune 500... ...support load, accelerate onboarding, and make knowledge accessible... ...Customer Onboarding - manage end-to-end...Contract workWorldwideFlexible hours$90k - $120k
...Customer Success ManagerLocation: NYC hybridCompensation:... ...fast-growing Series A startup on a mission to improve... ...is delivered and scaling access across a $460B... ...RoleAs a Customer Success Manager (CSM), you will play... ...Will Be DoingClient Onboardings: Own the end-to-end client...- ...Customer Success ManagerAt Valdera, we are empowering the world... ...supply chains at scale. We are a fast-growing... ...experienced Customer Success Manager to support and grow... ...end-to-end, driving onboarding, adoption, retention,... ...ambiguity in a high-growth startup environment....Remote work
$110k - $150k
...Customer Success Manager At Greenboard, we're building the future of financial... ...includes engineers who have scaled products at Amazon, Google, and multiple unicorn startups. We're backed by Y Combinator... ...portfolio of accounts, from onboarding through renewal and...Remote workFlexible hours- ...Pointone Customer Success Manager PointOne is reinventing how law firms operate... .... We're a venture-backed startup made up of engineers and ex... ...how we deliver value at scale. To Accomplish This, You... ...into closed contracts Lead onboarding and training sessions to...Work at office
- ...based, fast-paced, growing startup within the Salesforce ecosystem... .... We are looking to hire Customer Success Managers to join our growing Customer Success team in North America. As a Customer Success... ...Manage r, you'll manage client onboarding, expansions, and renewals...Remote work
- Customer Success Manager Axiom Cloud is transforming how the world’s cooling systems... ...customer goals. Lead the onboarding process for new customers,... ...Customer Success function scale and effectively support... ...Interest in working in a startup environment and all that comes...Contract workRemote work
- ...growing and looking for a Success Manager who’s confident,... ...partner A fast-growing startup with strong fundamentals... ...assigned clients—from onboarding to success Understand... ...to help clients scale their success Proactively... ...LinkedIn URL or CV to: Customer Success Team Lead...Remote job
- ElevenLabs is seeking a customer success specialist to partner with rapidly growing customers across... ...tools, and Agents. The focus is scaling the customer success motion to a large book of business. You will manage onboarding and enablement across multiple products,...
$170 per hour
...Scaled Customer Success Manager, K-12 Education Eastridge Workforce Solutions is committed to connecting skilled professionals with meaningful... ...Design and deliver enablement programs including onboarding cohorts, webinars, office hours, and lifecycle communications...Hourly payTemporary workWork at officeLocal area2 days per week3 days per week- ...Scaled Customer Success Manager K-12 Education & AI Russell Tobin is partnering with a leading AI company to hire a Scaled Customer Success... ...Manage a portfolio of K-12 school districts through onboarding, implementation, activation, and early adoption using scalable...Work at officeLocal area
- ...about delivering value for customers, improving a little bit every... ...Opportunity Sauce’s Customer Success and Onboarding engines are already running... ...& Onboarding to strengthen, scale, and streamline these functions... ...and consistent. Personally manage a small portfolio of...Contract workLocal areaFlexible hours
- ...Savvy Wealth Wealth management is a $545... ...). Come help us scale! Recognition We'... ...growth:Newsweek's America's Greatest Startup Workplaces (2026... ...operationally strong, customer-obsessed... ...join our Advisor Success team. As an Advisor... ...a high-impact onboarding experience Design...Work experience placementWork at office
- ...from fast-growing startups to large enterprises... ...and intelligent customer experiences, with... ...and chat agents at scale. ElevenCreative empowers... ...pipeline management matter most. You will... ...solutions, and customer success. In this role you... ...to ensure smooth onboarding, deployment, and...Immediate startRemote work
- ...from fast-growing startups to large enterprises... ...and intelligent customer experiences, with... ...and chat agents at scale. ElevenCreative... ...owning recruiting, onboarding, enablement, and performance management. Own pipeline... ...Growth, and Customer Success to align...Full timeImmediate startRemote work
- Harvey is seeking a Head of Customer Success, Mid-Market - Americas, to own the strategy and outcomes of the mid-market CS motion across the US, Canada,... ...Success and requires a builder's mindset: define playbooks, scale the team, and set the standard for world-class customer...
$220k
...be responsible for managing the full sales... ...market and enterprise customers, closing mid 5-fig... ..., and Customer Success teams to ensure alignment... ...Experience in a Startup : 5+ years of SaaS... ...as we move to the scale phase of our... ...00% remote (North America-based only) Health...Remote job- ...Customer Success / Account Manager Location: New York, NY Work Model: Hybrid Industry: AI / vertical... ...K OTE A bootstrapped, profitable startup building AI agents for the home-... ...direct influence over how the company scales its customer base, with compensation...
- ...DigitalGenius (DG), we are using AI Agents to transform customer experience for ecommerce brands. With a... .... We are looking for an experienced Customer Success Manager who is excited by the opportunity of scaling an AI startup and is someone who enjoys helping people,...Remote work
$125k - $175k
...Customer Success ManagerDeepJudge is the intelligence layer... ...growing team across North America and Europe, backed by... ...a Customer Success Manager. You will play a key... ...our clients.Client Onboarding: Guide new clients through... ...thrive in a dynamic "startup/scale-up" environment where...Remote work$70.82k - $94.68k
...0 The Team: The Customer Success team is a dynamic global... ...client migrations, onboarding new users, or... ...Marketing, Product, Account Management, and Sales teams. Cultivate... ...strategy to scale impact across the userbase... ...-United States of America), SLSGRP202.1 - Middle...Work experience placementSecond jobLive inWorldwideFlexible hours- ...integrated solutions to manage everything from... ...embedded finance at a global scale.Proudly founded in... ...Attributes We ValueWe hire successful builders with founder-... ...success of our SME customers.What You'll DoAs a Scaled... ...a fast-growing tech startup or financial services...Worldwide
- ...Nevis Customer Success ManagerNevis is building the world's first AI wealth management platform. In just 9 months, Nevis has grown to have... ...fastest growing Series A startups in Europe.The RoleWe are looking... ...' actual daily users, from onboarding to power-user award.Build...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Startup Customer Success Manager - Americas: Scale Onboarding. Be the first to apply!
- senior customer success manager New York, NY
- customer success executive New York, NY
- customer success manager csm New York, NY
- strategic customer success manager New York, NY
- customer success manager remote New York, NY
- partner success manager New York, NY
- technical customer success manager New York, NY
- sr. customer success manager New York, NY
- customer success manager New York, NY
- lead customer success manager New York, NY


