Startup Customer Success Manager - Americas: Scale Onboarding
Ashby
A leading tech company is seeking a Startup Customer Success Manager. This role requires expertise in onboarding and customer support for early-stage startups. Candidates should have over 2 years of customer-facing experience and the ability to manage projects and customer needs effectively. The position is focused on building relationships and ensuring customer retention through proactive engagement, support via email, and ongoing communications. A hybrid working model is adopted for this role. #J-18808-Ljbffr Ashby
- ...choose, route, evaluate, and scale model usage across... ...companies, OpenRouter helps customers move faster, reduce complexity... ...looking for a Scaled Customer Success Manager, Startups to build and own the post-sale... ...from program approval and onboarding through activation,...Suggested
$10 per hour
...a fully remote, profitable startup transforming the industrial... ...located across North and South America. The Role We’re hiring a Customer Success Manager to help our customers scale successfully on Canals. Our... ...of accounts — leading onboarding, training, adoption, and renewals...SuggestedRemote workFlexible hours- ...to the Jungle THE TEAM The Customer Success Manager helps clients succeed with... ...Enterprise Customer Success, North America Collaboration tools: Slack... ...them through platform onboarding, adoption, and long‑term... ...learnings to help the broader team scale what works Confidence in...SuggestedPermanent employmentFull timeContract workRemote workFlexible hours3 days per week
- ...Adaptive is a cybersecurity startup on a mission to stop... ...who have built and scaled category‑defining... ...rapidly growing our Customer Success team. This is a foundational... ...shape our customer onboarding and support processes... ...and product managers. What We Offer The opportunity...SuggestedWork at officeImmediate startMonday to Friday
- ...more monthly revenue than we did in seven years at our last startup. Now we’re scaling fast and need a customer success leader who can help us do it right. What You’ll Do Make customers into partners: Onboard, activate, and grow key merchant accounts who offer Titus as...SuggestedFull timeRemote workWeekend work
- ...growing climate tech startup helping construction... ...landed industry-leading customers and we’re scaling fast. Now we’re expanding our Customer Success Team for our fastest... ...success and project management for Ready Mix Concrete customers: onboarding, adoption, renewal, and...
- ...Role Rogo's customer success managers are highly motivated individuals with a proven... ...can drive the outcome Scaled‑Impact Programs: Design and... ...including webinars, office hours, onboarding cohorts, in‑app campaigns,... ...’re ecstatic to work at a startup. You are ambitious. You...Work at office
- ...how legal work is managed. We’re a venture-backed startup (Y Combinator, Bessemer... ...round and rapid customer adoption, we’re expanding... ...our customer success team to keep up with... ...deliver value at scale. To accomplish this... ...closed contracts Lead onboarding and training...Work at office
$110k - $135k
...platform helps teams scale knowledge across employees, customers, and even AI... ...from fast-growing startups to Fortune 500 enterprises... ...load, accelerate onboarding, and make knowledge... ...customer onboarding - manage end-to-end... ...years of Customer Success experience - proven...Contract workWorldwideFlexible hours- ...VC-backed B2B SaaS startup on a mission to... ...a track record of success, we’re just getting... ...are a proactive, customer-focused professional... ...deliver best-in-class onboarding and training –... ...signals to proactively manage risk and identify... ...usage, and how to scale results over time...Remote workFlexible hours
- ...Casap Casap is a Series A startup that has raised over $30M from... .... We’re looking for a Customer Success Manager to join our growing team and... ...fintechs—ensuring a seamless post-onboarding experience, driving... ...and engagement strategies to scale customer success at Casap....
- ...ambitious, early stage startup backed by top-tier... ...way frontline teams scale with our AI-powered training... ...spent a few years in customer success and you're hungry to... ...through. You'll lead onboarding, drive adoption... ...customer success, account management, consulting, or...Work at officeDay shift
- ...-based, fast-paced, growing startup within the Salesforce ecosystem... .... We are looking to hire Customer Success Managers to join our growing Customer Success team in North America. As a Customer Success Manage r, you'll manage client onboarding, expansions, and renewals while...Remote work
- ...Customer Success Manager Axiom Cloud is transforming how the world’s cooling systems... ...customer goals. Lead the onboarding process for new customers,... ...Customer Success function scale and effectively support... ...) Interest in working in a startup environment and all that comes...Contract workRemote work
- ...Pylon Scaled Customer Success Manager Pylon is the all-in-one B2B post-sales platform powered by conversational data and layered intelligence... ...the full lifecycle for your book of business, from post-onboarding stabilization through renewal. Execute and refine the...Work at officeRelocation
$140k - $170k
Senior Customer Success Manager - Fintech New York, United States BitGo is the leading... ...from banks, neo banks and fintech startups to the world’s most innovative... ...strategic partner to help them onboard successfully, integrate deeply, and scale confidently with our wallet and...Worldwide$23 per hour
...300+ financial institutions managing $4T+ AUM rely on Hadrius to... ...shared mission to join. We’re scaling fast, and our SMB segment is... ...building the most leveraged Customer Success motion in the industry — one... ..., and roadmap Learn onboarding/implementation flows, CRM hygiene...- ...growing and looking for a Success Manager who’s confident,... ...partner A fast-growing startup with strong fundamentals... ...assigned clients—from onboarding to success Understand... ...to help clients scale their success Proactively... ...LinkedIn URL or CV to: Customer Success Team Lead...Remote job
$160k - $200k
...Popai Health Customer Success Manager Popai Health is a fast-growing health tech startup transforming the way care teams engage with... ...portfolio of customers, from onboarding through renewal and... ...Experienced in early-stage or scaling startups; comfortable with ownership...- ...from fast-growing startups to large enterprises... ...and intelligent customer experiences, with... ...and chat agents at scale. ElevenCreative... ...will: # Build and manage a growing... ...closely with customer success and solutions engineering... ...to ensure smooth onboarding and expansion of...Work at officeImmediate startRemote work
- ...from fast‑growing startups to large enterprises... ...and intelligent customer experiences, with... ...and chat agents at scale. ElevenCreative empowers... ..., and customer success. In this role you will Build and manage a growing... ...to ensure smooth onboarding, deployment, and expansion...Immediate startRemote work
$220k
...be responsible for managing the full sales... ...market and enterprise customers, closing mid 5-fig... ..., and Customer Success teams to ensure alignment... ...Experience in a Startup : 5+ years of SaaS... ...as we move to the scale phase of our... ...00% remote (North America-based only) Health...Remote job- ...Reporting to: Vio, Chief Customer Officer Goal: $100M... ...competitive advantage for a startup is the quality and... .... You aren't just "onboarding" customers; you are accelerating... ...engine that lets us scale to thousands of seats... ..., or customer success at a high-growth SaaS...
- ...DigitalGenius (DG), we are using AI Agents to transform customer experience for ecommerce brands. With a... .... We are looking for an experienced Customer Success Manager who is excited by the opportunity of scaling an AI startup and is someone who enjoys helping people,...Remote work
$85.35k - $150k
...our 10,000+ worldwide customers. We’re creating a faster... ...speed, reliability, and scale. Our mission is to... ...oriented Senior Customer Success Manager (CSM) to join our team in the Americas. As a CSM at Redis, you... ...customers to ensure successful onboarding and continued adoption...Contract workLocal areaRemote workWorldwideFlexible hours- ...the world’s first AI wealth management platform. In just 9 months,... ...fastest growing Series A startups in Europe. The Role We are... ...looking for a mission‑driven Customer Success Manager to help make our customer... ...’ actual daily users, from onboarding to power‑user award. Build...
- ...to help brands connect with customers in more intelligent, efficient... ...for a Senior Customer Success Manager who can own client relationships... ...business outcomes. We are a startup. Some weeks you'll be leading... ...client relationships at scale. You've run executive-level...
- ...Who We Are Looking For… BloomNation is scaling rapidly and seeking a Customer Success Manager. You’ll play the vital role of delivering value to your book of... ...serving small businesses and being apart of a growing startup. Tech savvy and can quickly pick up sales/support...Local areaImmediate startRemote workHome office
$100k - $180k
...About Rebuild America's disaster response system... ...repair more homes. Our customers are seeing 95%+ reductions... ...for a Customer Success Manager to join our growing team... ...part of this role is onboarding. You'll be... ...enterprise relationships to scaled SMB accounts Strong onboarding...Contract workFor contractorsWork at officeVisa sponsorshipWork visaFlexible hours- ...Directful is a cutting-edge hotel tech startup revolutionizing the hospitality... ...seeking a dedicated and experienced Customer Success Manager to join our team and help us deliver... ...benefits to customers. Training and Onboarding: Assist customers in onboarding new staff...
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