PMO Project Coordinator

Role Description

Responsible for managing project management office activities in the areas of process documentation, template management, time tracking, and project reporting. Includes understanding the different tools that support those activities, such as but not necessarily JIRA, Confluence, Task Management System, Service Now, and SharePoint. Includes opportunities to lead small internal projects, and requires good customer relations skills working with the State client’s project management office teams.

• Experience working in a project driven environment
• Good understanding of key phases of a systems related life cycle (SDLC)
• Experience with project process documentation materials
• Strong Excel skills including detailed data analysis and pivot tables
• Strong communications skills including client interaction and meeting facilitation
• Strong experience with SharePoint, Teams, and other Office tools
• Experience working with Atlassian tools, JIRA or Confluence, would be a plus
• Manages first level to mid-level client delivery relationships
• Manages internal low-risk projects
• Two or more years of experience in a project management environment

Essential Job Functions

• Participates in reviewing existing project management office, change management procedures, for improvement
• Helps maintain all of the PMO documentation, templates, processes primarily in SharePoint
• Generates PMO reports for delivery to the stakeholders, including external State client
• Reviews the gates and checkpoints for each project, to ensure all deliverables were created and approved by stakeholders
• Reviews the issues and risks entered by the project management team, and helps escalate and update as appropriate
• Manages client, company, and project team expectations for agreed upon project performance by obtaining, providing, and monitoring project metrics
• Supports monthly project billing to the client by verifying that time tracking hours were charged to the appropriate project
• Assigns project management office tasks to the relatively small project management and quality management teams
• Responsible for project related data analysis such as performance to budget, cost to estimate, schedule performance, and other

Requirements

• Two years of experience in project management, whether formal or informal
• Experience working with project management methodology within a technical environment
• Experience working with project management tool sets, preferably Jira, Confluence. Other similar tools acceptable
• Change management processes/templates
• Strong Excel skills including detailed data analysis and pivot tables
• Effective communication skills working with predominantly remote resources, as opposed to in the office
• Experience or ability to manage smaller, low risk projects

Other Qualifications

• Good comprehension skills to adapt to the processes and mentor the work of less experienced personnel
• Good communication skills
• Interpersonal and presentation skills for interacting with team members and clients
• Creative thinking and problem solving skills
• Ability to handle multiple tasks simultaneously and switch between tasks quickly

Work Environment

• Remote teleworker is acceptable within the USA