RETAIL STORE GENERAL MANAGER

Job Description

Job Description

MICRO CENTER is the nation’s leading computer and electronics big box retailer, offering more than 40,000 top technology products. For over 45 years, our success has been driven by unmatched expertise, a passion for innovation, and a steadfast commitment to exceptional customer service.

Joining Micro Center means more than working in retail—it’s an opportunity to be at the forefront of fast-growing tech, including edge AI, advanced 3D printing, robotics, and emerging maker solutions shaping the future.

At Micro Center, Passion, Energy, and Commitment aren’t just words—they’re how we work, grow, and win together. We take pride in creating long-term customer relationships and cultivating a workplace where associates are supported, empowered, and valued. Our teams play a hands-on role in bringing complex and cutting-edge solutions to life for our customers, making technology approachable and impactful every day.

We are currently seeking a self-motivated, results-oriented Retail Store General Manager. At Micro Center, our core promise is to take care of our associates and customers—a commitment that continues to drive our success. If you’re energized by innovation and excited to lead in an environment centered on the future of AI, robotics, and next-generation technology, this is your opportunity to grow your career at the intersection of retail and innovation.

Salary range of $105,000.00-125,000.00 plus bonus

MAJOR RESPONSIBILITIES:

• Consistently achieve store sales and profit objectives, including management of payroll expenses
• Develop and implement plans to increase profitability and reduce expenses based on P&L results
• Identify, effectively communicate and resolve store issues, informing appropriate District and Home Office personnel as needed
• Execute and participate in floor and front-end leadership activities, including store open and close procedures

• Manage all freight flow and processing as well as appropriate tracking of company assets through inventory control

• Ensure the execution of ad set and visual merchandising standards

• Direct, monitor and manage staffing and training to ensure competent associates are hired, trained and scheduled to properly service our customers

• Train, develop and coach all store personnel -- from Senior Managers to front-line associates -- in the areas of standard operating procedures, customer satisfaction and solution selling
• Ensure human resource issues are handled in accordance with guidelines; partner with Regional HR Manager and Home Office HR when needed
• Perform other duties and tasks as assigned

EDUCATION & REQUIREMENTS:

• 7+ years of leadership experience with a major big box retailer in a high-volume, 30,000+ square-foot store, with at least 100 employees and accountability for profit and loss, within the consumer electronics industry preferred
• Previous experience running your own store with experience in all aspects of retail management: driving sales, merchandising, operations, freight flow and customer service
• Experience in human resources functions and capable of hiring, retaining and coaching qualified employees and managers
• Ability to execute corporate initiatives and analyze the competition
• Physical requirements: lift up to 50 lbs., stand for prolonged periods of time
• Shifts include hours after and after the store is open to the public and may also include mornings, nights, weekends and holidays
• A college degree is strongly preferred

MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:

• Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates
• Employee Discount that includes a Friends & Family Discount Program
• Tuition Reimbursement & Education Discounts
• Paid Time Off for Regular Associates
• 401K Plan with Company Match
• Esteemed Vendor & Company Job Training
• Career Advancement Opportunities

OUR GROWTH OPPORTUNITIES:

At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.

Micro Center is an Equal Opportunity Employer.