Legal Administrative Specialist (Contact Representation)
US Department of Veterans Affairs
Job Title
Legal Administrative Specialist (Contact Representation)
Duties
Specific duties include:
- Coordinates counseling sessions with Veterans, their dependents, and their beneficiaries face to face, regarding all benefits available through VA, as well as non-VA benefits available through other agencies.
- Explains in detail VBA rating decisions, and provides explanations for the decisions using extensive knowledge of VA benefits and services, claim and appeal procedures and benefit determination information and all pertinent information available in system of record.
- Assists with programs including but not limited to compensation and pension benefits, home loan eligibility, education, health care, life insurance, burial benefits, vocational rehabilitation services, general Social Security Administration benefits programs, other federal, state and local domestic relations, and assistance programs.
- Prepares technical correspondence to veterans and their dependents providing benefit information, representation rights and response to miscellaneous inquiries.
- Explains pertinent legal provisions, regulations, and related administrative practices and their application to specific cases.
- May serve as or with the Outreach Coordinator (such as the Women's Veterans Coordinator, Ex-Prisoners of War Coordinator or Military Services Coordinator).
- Initiates inquiries to resolve errors, delays, or other problems in obtaining benefits. Completes claim and appeal related work.
Work Schedule: Full Time, Monday - Friday, hours to be determined by the hiring office.
Compressed: May be available as determined by the hiring office.
Telework: Ad-hoc telework may be authorized as determined by the agency policy.
Virtual: This is not a virtual position.
Position Description/PD#: Legal Administrative Specialist (Contact Representation); PD02108A
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not Required
US Department of Veterans AffairsVacancy posted 1 day ago
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