Senior Product Manager - Payments

Role Description

You'll own the full Vantaca Pay product surface: homeowner-facing payment experiences, onboarding flows, conversion optimization across all payment modalities, and the experimentation infrastructure that drives adoption. You'll work closely with Engineering, Customer Success, and Go-to-Market to connect product decisions to measurable business outcomes, and you'll have direct access to the data you need to move quickly.

• Define and drive the Vantaca Pay product roadmap, balancing near-term adoption goals with the long-term vision of a full payment's ecosystem.
• Maintain compliance with regulations as the business and payments ecosystem scales.
• Optimize the payment flow - e.g., authorization, fraud, take rates.
• Own homeowner-facing payment experiences across various modalities: QR codes, magic links, SMS reminders, and push notifications.
• Design and run experiments to improve digital payment conversion, using Pendo and LaunchDarkly to test, measure, and iterate.
• Partner closely with Engineering to maintain a high-velocity release cadence and ensure specs are clear enough to execute without verbal translation.
• Define and track KPIs that connect roadmap decisions to business outcomes: conversion rates, attach rates, take rates, and payment volume growth.
• Pull your own data to answer product questions independently - SQL, Pendo, or equivalent.
• Collaborate cross-functionally with Engineering, Customer Success, and Go-to-Market to connect payment product decisions to customer outcomes.
• Champion self-serve digital payment adoption by ensuring the homeowner experience is intuitive across all touchpoints.
• Prepare the product for the next frontier: B2C services, amenity payments, and marketplace rails.
• Contribute to a collaborative, high-accountability PM team culture.

Qualifications

• AI-Native Product Management Experience
• Demonstrated ability to use AI tools (ChatGPT, Claude, Cursor, v0, etc.) to accelerate product work.
• Experience building interactive prototypes or technical proof-of-concepts using AI-powered tools.
• Comfortable leveraging LLMs for technical research, synthesis, and communication.
• Track record of using AI to enhance personal productivity and team velocity.
• High-Growth Payments or D2C Experience
• Demonstrated ownership of a product surface with real adoption metrics.
• Experience with Stripe is strongly preferred.
• Experience optimizing checkout and/or digital payment experiences.
• Experience shipping product in a high-growth environment.
• Comfort running experiments independently using tools like Pendo, LaunchDarkly, or A/B frameworks.
• Data fluency: self-serve analytics to answer product questions without BI dependencies.
• Payments or D2C background within vertical SaaS, embedded fintech or high-growth D2C preferred.

Requirements

• Strong analytical skills – comfortable working with product data, funnel metrics, and experiment results.
• Proven ability to translate business problems into product specs that engineering can execute.
• Strong communication skills – able to make payment strategy clear to ELT and credible to an engineer.
• High agency and self-direction – manages competing priorities, navigates ambiguity, and delivers with limited direction.
• Comfort operating in a high-growth, fast-moving environment.

Benefits

• Medical, Dental, and Vision kick in day one.
• Unlimited PTO (with a requirement for employees to take a minimum of one continuous week per year).
• 401K with Company Match.
• Remote Flexible - come to the office when needed.
• Great parental leave benefits.
• Unicorn-stage growth: $1.25B valuation, $300M Series C, scaling from 275 to 400+ employees.
• Named on Inc 5000 list of America's Fastest Growing Private Companies.
• Active employee-led Culture Committee.
• Ongoing industry and professional development trainings available to all employees.