Phlebotomist

Job Description Summary Responsible for the efficient and effective collection of plasma from donors by performing venipuncture, monitoring the pheresis process and following Standard Operating Procedures (SOPs). Job Description In compliance with SOPs, performs all aspects of the pheresis procedure and plasma collection, including donor set‑up, donor monitoring and donor disconnect. In compliance with SOPs and FDA guidelines, performs venipuncture on donors to begin the pheresis process. Evaluates vein performance of the donor to identify possible problems; makes necessary corrections to expedite donation time and ensure product quality and donor safety. Makes adjustments when necessary to make the process a positive experience for the donor. May educate new donors on the use of therapeutic products made from donated plasma, explaining the screening process, health screening tests, appointment system, donation fees, center policies, nutrition and other relevant information. Ensures all donor questions are answered timely, accurately and professionally. Maintains alertness to any donor reactions and assists with reactions or notifies appropriate staff. Uses a Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts, volume variances and donor adverse events. Performs calibrations and verifies that maintenance has been performed as outlined in the SOPs, and responds to and resolves complex equipment alarms or donor issues. Troubleshoots equipment failures. Creates incident documentation and removes and/or replaces equipment from service. Monitors donor flow on the donor floor to assure continuous turnover, alerting the Group Leader or Supervisor of donor flow issues. Collects arm samples or whole blood samples from donors for testing. Ensures accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. Understands the policies and procedures associated with hyper‑immune programs at the center if applicable. Maintains a clean, efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all HSE and OSHA policies and procedures and promotes safety in all actions. Maintains confidentiality of all personnel, donor and center information. May be cross‑trained in other areas to meet the needs of the business. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. Performs other job‑related duties as assigned. Education High school diploma or equivalent required. Experience Internal CSL employees: applicants must have successfully completed the CSL Plasma DST training. External candidates: a minimum of 6 months’ experience as a phlebotomist; one year of experience is preferable. Minimum twelve (12) months of experience in a medical or health care environment. Working Conditions Ability to complete routine forms or conduct routine oral communications. Ability to understand, remember and apply oral and/or written instructions. Must be able to see and speak with customers and observe equipment operation. Occasionally perform tasks while standing and walking up to 100% of the time. Reach, bend, kneel and have a high level of manual dexterity. Occasionally be required to lift and carry up to 25 pounds. Fast‑paced environment with frequent interruptions. Frequently exposed to hazardous chemicals, extreme temperatures and to blood‑borne pathogens. Required to wear personal protective equipment while performing specific tasks or in certain areas. Required to work overtime and extended hours to support center operational needs. Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications. Pay The expected base pay for this position at hiring is $21.34 - $23.30. #J-18808-Ljbffr