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Office Manager

Advanced Dental Management

Concord, MA

Dental Office Manager

We are seeking a Dental Office Manager to join our staff at Concord Woods Dental Group. If you're a proven leader with a positive disposition, we'd love to connect and share more about our non-corporate practice, Concord Woods Dental Group. As a company, we empower our Practice Manager to own their level of success which includes scheduling, hiring, production, and collections that support profitability. As the leader, you will continue to build an all-inclusive collaborative culture within our practice.

Schedule: Monday-Thursday; occasional Fridays.

Dental Office Manager Perks:

  • We care about work / life balance
  • Comprehensive support team to back you up
  • Quality compensation
  • Eligibility for benefits including Medical, Dental, Flexible Spending Account, & 401(K)

Responsibilities:

  • Strive to provide a superior patient experience
  • Support patients within presenting treatment plans
  • Educates the patient regarding insurance benefits and affordable payment options including third-party patient financing
  • Scheduling to patient clinical needs
  • Collect co-payments and verify insurance coverage
  • Schedule and confirm patient appointments.
  • Respond to patient billing or financial inquiries
  • Collect and post payments and record receipts.
  • Balance nightly deposits and complete credit card processing
  • Follows-up with the patient between visits for non scheduled, canceled, or missed appointments
  • Act with urgency to resolve any patient dissatisfaction
  • Excellent organizational skills to effectively handle multiple tasks
  • Champion company initiatives such as Adit, Recallmax, Aging, and Abella

Qualifications:

  • 1-2 years of Dental office management experience
  • Excellent verbal and written communication
  • Well versed in dental terminology and procedures
  • Eaglesoft or Dentrix Experience
  • Maintains a positive, collaborative, and supportive disposition with team and patients
  • Understands and complies with HIPAA and HITECH Act of 2009
Advanced Dental Management
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Vacancy posted 2 days ago
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