Technical Support Engineer
Endex Inc
Technical Support EngineerEndex builds AI agents that handle complex, end-to-end work for the world's most demanding teams. Today we're deployed across leading financial institutions and Fortune 500 companies, embedded in the tools and workflows they rely on. We operate at the frontier of agentic knowledge work, partnering closely with top AI research labs and backed by the OpenAI Startup Fund. We're on a mission to build the most capable digital coworker in the world.We're looking for someone who can reproduce a difficult product issue and work methodically toward a resolution.As a Technical Support Engineer at Endex, you'll own technical investigations across support requests. You'll work with engineering on bugs and operational issues while giving customer-facing teams the context to communicate accurately.Your key responsibilities include:Diagnose production issues: Use logs, request traces, API responses and reproducible examples to isolate failures across the product and integrations.Drive technical resolution: Validate workarounds, coordinate engineering fixes and confirm that the customer's workflow works again.Resolve what you can: Apply supported fixes and validate the result with the customer team.Support incident response: Provide technical context and timely investigation updates.Prevent repeated incidents: Write runbooks and root-cause summaries, improve diagnostic tooling and bring recurring defects back to product engineering.What we're looking for:Technical support experience: You've investigated production software issues or equivalent engineering problems.Debugging ability: You can reason through logs, API behavior and system dependencies.Coding fundamentals: You can read code and build small tools or reproductions.Clear documentation: You leave investigation notes another engineer can act on.Hands-on troubleshooter: You can investigate authentication, permissions, networking and data-flow problems, and communicate findings to users and engineers.Nice to have:Cloud application supportPython or JavaScript experienceExperience with SQL, APIs and Python or JavaScript for support investigationFull-time benefits include:Health & dental insuranceMonthly wellness stipend401K matching
- ...Organization: The U.S. Army offers a variety of possibilities for to discover your true potential - whether you are looking to gain technical expertise, travel the world, or serve your community, the Army's unique career opportunities and comprehensive benefits package...SuggestedFull timeContract workPart timeImmediate startRelocation packageFlexible hours
U.S. Army Reserve
South El Monte, CA7 days ago - ...Orbital Technical Support EngineerOrbital is the AI platform for real estate legal work. Real estate shapes the world around us: our homes... ...thing first)Role OverviewWe're looking for a Technical Support Engineer to join our Los Angeles team and help us deliver exceptional...SuggestedImmediate start
Orbital LLC
Los Angeles, CA3 days ago - ...Entry level This role is about digging into technical problems customers report, using logs,... ...simple issues or routing harder ones to engineers. A strong candidate shows a systematic... ...familiarity with debugging tools, APIs and support workflows would strengthen a candidate...SuggestedFull timeRemote work
present of AI
Los Angeles, CA1 day ago $130k - $195k
...Senior Technical Support EngineerWe're hiring a Senior Technical Support Engineer to lead our customer support experience for highly technical users, from AI engineers to infrastructure architects. You'll be on the front lines helping teams debug production LLM applications...SuggestedWork at officeFlexible hoursLangchain
Los Angeles, CA3 days ago$60k - $90k
As a Technical Support Engineer, you will unblock customers when they face technical obstacles across FloQast’s Accounting Transformation Platform and suite of integrations. Customers around the globe rely on FloQast solutions for business-critical processes spanning Accounting...SuggestedWork at office3 days per week$65k - $78k
...helps law firms capture and convert leads through chat widgets, AI agents, and CRM/workflow automation. We are looking for a Technical Support Engineer to be the first line of technical investigation for our customers; triaging reported issues, reproducing them, resolving...Full timeWork at officeImmediate startRemote workMonday to FridayMonday to ThursdayFlexible hours- Intaker, a fast-growing AI-native SaaS company, seeks a Technical Support Engineer to triage, reproduce, and resolve customer issues. You will investigate using SQL, logs, and the chat widget, escalating defects with clear evidence to engineering. The role requires onsite...Remote workMonday to FridayMonday to Thursday
- The Carmelite Sisters of the Most Sacred Heart of Los Angeles seeks an Information Technology Specialist to maintain IT systems and support staff across locations. This full-time, non-exempt role reports to the Operations Manager and requires strong English communication...Full time
$65k - $75k
...remote. Additional onsite days may be required based on business or support needs. Schedule is subject to change with notice. Great IT... ...is looking for a hands-on IT Help Desk Technician who combines technical troubleshooting skills with a genuine commitment to helping...Full timeRemote work3 days per week- ...analysis, incident documentation, onboarding/offboarding, and user support across divisions. You will manage deployments, provide on-site... ...strong communication with customers and management. #J-18808-Ljbffr O2EPCM, Inc. dba O2 Engineering, Projects & Construction Management
$30 - $56 per hour
...most demanding industries. Our integrated engineering and manufacturing platform transforms... ...supplier to global automotive OEMs and supports leading U.S. aerospace and defense... ...Technician to provide fast and useful technical assistance on computer systems. You will...Full timeTemporary workWork experience placementWork at officeLocal areaRemote workWeekend work- SpaceX is seeking an experienced IT Support Technician to provide enterprise help desk support to SpaceX staff. The role covers onboarding, deployment, troubleshooting, and asset lifecycle across computers, mobile devices, printers, and conference room tech, both on-site...Remote work
$25 - $30 per hour
...experience. Come join the best team in Luxury Retail with growth opportunities and excellent benefits!**Responsibilities:**- Provide technical support for all levels of staff and end-users.- Interact with users via phone, email, and chat to resolve issues efficiently.- Deliver...Hourly payFull time- GEARYS Beverly Hills is seeking an on-site IT/Help Desk Specialist to support staff and end-users across desktops, laptops, mobile devices, printers, and telephony while delivering excellent customer service. The ideal candidate has 1-3 years of IT experience, strong communication...Hourly pay
- The Greenridge Group in Los Angeles is seeking an IT Technical Support I to back an airport development program. You will deliver hands-on help desk support, troubleshoot hardware and software, and help keep IT operations running smoothly. You will install and maintain...
- Divergent in Los Angeles is seeking a Help Desk Technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help Desk Technician must have good technical knowledge...
$25 - $27 per hour
...Unspoken Needs - be proactive in delivering extraordinary service and support others Resolve with Respect - treat others with empathy,... ...a dedicated IT Helpdesk Technician I to provide hands‑on technical support across our campus and during major events. We are looking...Hourly payWork at officeWeekend workAfternoon shift$26 - $29.5 per hour
...Quick learner with a willingness to jump in and take initiative. Preferred Experience Trellix or similar endpoint security tools. Supporting approximately 700-800 users across 8 LA LGBT Center locations. IT team consists of 3 people, reporting to the Director of IT....Contract workTemporary workWork at officeImmediate start1 day per week- ...California seeks a Computer Services Consultant II in Los Angeles to join the Dornsife Technology Services team. You will provide technical support to faculty, staff, and students via phone, email and in person, addressing incidents and service requests promptly and...
$34 - $40 per hour
...and maintain the high-availability network infrastructure that supports our mission-critical operations. As part of the IT team, you... ...enterprise and operational networks that enable launch operations, engineering systems, and corporate services. The ideal candidate has...Temporary workShift workNight shiftRotating shift$23 - $27 per hour
...Licensing Technician keeps the licensing engine running by owning the high-volume day-to... ..., and off-the-shelf software support. This high-ownership role ensures engineers... ...detail. Solid communication skills with technical teams and vendors. Exposure to software...Temporary workRemote workMonday to FridayShift workWeekend work- ...Senior Network & Security Administrator/Engineer – Job DescriptionGeneral Information... ...for datacenter and cloud environments. Support operations, project delivery, and architecture... ..., and vendors to deliver innovative technical solutions. Provide Level 3/Level 4...Local areaRemote work
Talent Software Services, Inc.
Rosemead, CA14 days ago - ...week) Summary A Japanese IT company is looking for a Network Support Technician. Essential Duties Technician for O&M support at 24/... ...Customer support, handling incoming customer calls and emails. Basic technical troubleshooting of network services following the documentation...Shift workNight shift
- Network Operations Center - Support Technician Level 2 Job in Santa Fe Springs, CA Handle escalated wireless, fiber, and voice issues from the Network Operations Center and coordinate with field technicians until service is restored. Training on Fireline systems is provided...Second jobWork at office
$21.64 per hour
Job Details Job Title: Network Support Technician - Japanese Bilingual Working Location: Los Angeles, CA90017 (On-site) Working Style... ...willingness to work in a 24/7 operational environment. Basic technical troubleshooting skills and an interest in networking and IT...Full timeTemporary workWork at officeVisa sponsorshipFlexible hoursNight shiftRotating shift$55k - $72k
Inserso Corporation is seeking Network Support Technicians in Los Angeles, California, to deliver onsite and remote Tier 2 IT support. This role focuses on troubleshooting and resolving user IT issues related to hardware and software, minimizing downtime for DHS customers...Remote job- KDDI America, Inc. in Los Angeles is seeking a Technician for O&M support at a 24/7/365 Network Operation Center. This role involves maintenance of network, datacenter, and submarine cable services while ensuring optimal operational support. The ideal candidate must be...Shift workNight shift
- ...Requirements· Associate degree or Certification in a technology services/technical discipline, or equivalent work experience.· Minimum 2+ years'... ...for telecom, data, security & wireless systems practices, engineering & Federal, State & local safety standards.· Strong customer/...Work experience placementLocal areaImmediate start
Black Box
Los Angeles, CA4 days ago - ...different shifts changing every week) including working weekends/holidays (5 work days per week) • Job Description: Technician for O&M support at 24/7/365 Network Operation Center for any network, datacenter, international transmission, submarine cable, backbone equipment,...Immediate startMonday to FridayShift workNight shift
$55k - $72k
Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide... ...activities. Effectively contribute to technical discussions and develop and present... ...implementation by the architecture and engineering team and COTS products. Must possess...Temporary workLocal areaRemote workWorldwideNight shift
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