Residential HVAC Field Diagnostics Technician

Job Description

Job Description

Join Mission Plumbing, Heating & Cooling — Elevate Home Comfort

Step into a day where your expertise restores comfort. You start by reviewing the service schedule on your tablet, then head out in a company-provided vehicle to diagnose a no-cool call. You listen to the homeowner, trace the issue, and bring the system back to life. By afternoon, you’re completing preventative maintenance, advising on upgrades for efficiency, and documenting your findings with precision. Throughout the day, your professionalism, safety focus, and craftsmanship shine.

Role Overview

As a Residential HVAC Field Diagnostics Technician with Mission Plumbing, Heating & Cooling, a Southern Home Services Company, you will service, maintain, and repair heating, ventilation, and air conditioning systems in both residential and commercial settings. You’ll troubleshoot complex problems, perform routine and emergency repairs, and ensure every system operates safely and efficiently. Customer communication, clean work practices, and detailed recordkeeping are core to this role.

What You’ll Do

• Clean, adjust, and repair HVAC equipment and components, including air handlers, ductwork, vents, and condensate drains.
• Diagnose and perform service work on HVAC systems in residential settings to ensure optimal performance.
• Provide expert HVAC solutions, clearly explaining issues and professional recommendations to customers.
• Additional duties as assigned.

What You Bring

• 2–5+ years of HVAC experience, preferably focused on residential work.
• EPA Certification is required.
• Valid driver’s license with a clean driving record.
• Proven diagnostic, troubleshooting, and critical-thinking ability.
• Positive attitude with a commitment to superior workmanship and safety.
• Customer-first mindset; skilled at communicating with clients and colleagues at all levels.
• Collaborative, adaptable team player who thrives in dynamic environments.

Physical Demands

• Lifting 50 pounds regularly and up to 100 pounds occasionally
• Climbing ladders, accessing attics, navigating tight spaces, driving, entering crawlspaces, pushing, carrying, pulling, using hand tools, and performing fine detail work.
• Ability to drive.
• Working in various environments, including indoor and outdoor settings, attics, crawlspaces.
• Ability to stand, walk and sit; talk or hear, both in person and by telephone.
• Use hands to handle or feel objects or controls; reach with hands and arms.
• Regularly stoop, kneel, bend, and crouch.
• The work requires regular exposure to extreme temperatures both indoors and outdoors, such as heat or cold, and adverse weather conditions such as wind, rain, ice or snow.

Perks & Benefits

Enjoy a stable career path with training, growth opportunities, and a supportive team known for excellence.

• Reliable, Year-Round Work
• Generous pay incentives for your quality work
• Weekly Paychecks
• Paid Time Off and Paid Holidays
• Comprehensive Medical, Dental and Vision Benefits
• Company Matched 401k
• Company provided vehicle
• Employee discounts

Legal

This is a Non-Exempt position.

Southern Home Services will make reasonable accommodations to allow an employee to perform the essential functions of the job.

Southern Home Services is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. The policy applies to all employment practices within our organization.

Ready to Make an Impact?

If you’re motivated by solving problems and creating comfort, we’d love to meet you.