Merchant Analytics Manager

Meet UpsideWe created Upside to transform brick-and-mortar commerce. Our technology uses the sophistication of online retail—profit measurement, attribution, and incrementality—to provide users with more value on their everyday purchases and brick-and-mortar businesses with new, profitable customers. We've helped millions of users earn 2 to 3 times more cashback than any other product, and hundreds of thousands of brick-and-mortar businesses earn measurable profit. Billions of dollars in commerce run through the Upside platform every year, and that value goes directly back to our retailer partners, the consumers they serve, and important sustainability initiatives.Meet the Merchant Analytics TeamThe Merchant Analytics team is passionate about using data and analysis to strengthen our relationships with our merchant partners, drive product analytics, and influence internal strategy. We are a close-knit group of hardworking, fast-learning individuals who value discussing different perspectives to innovate on new analysis approaches and improve existing ones. We enjoy collaborating closely with teams across the Upside organization, and strive for an inclusive atmosphere that encourages the psychological wellbeing of all of our teammates.What You'll DoScope and lead data analysis to help our merchant partners understand the impact of Upside to their business, how we drive incremental profit, and answer their broader business questionsInterface directly with our merchant partners to deeply understand their business and build strong analytics relationshipsManage and lead analysis projects to identify opportunities to improve our product, merchant acquisition strategy, and optimization of our two-sided marketplaceScale meaningful analyses and information across merchants via scripting, sales enablement, and business intelligence toolsPartner closely with Product Marketing to define the ideal solution for articulating the sophistication of our technology to our partnersPioneer new data and analysis strategies as Upside expands our presence in growing verticalsWhat You Need2+ years of experience in quantitative management consulting, data analytics, or a related roleDegree in mathematics, statistics, economics, or field with strong quantitative focus preferredSuccessful track record of using analytical and communication skills to distill sophisticated concepts and insights into simple and compelling explanationsStrong project management skills; can drive an analysis or broader cross-functional project from end-to-endExperience leading analysis that drives business decisions, and presenting analysis to key partnersExperience using SQL to analyze and organize multiple large datasetsExperience with data visualization tools (e.g., Looker and Tableau) and programming languages (e.g., Python) a plus but not requiredClient-facing experience a plus but not requiredExperience with the Grocery, Restaurant, Fuel, or Retail industries a plus but not requiredAbility to work well in an ego-free, highly collaborative, and fast-paced startup environmentThe Fine PrintLocation: This hybrid role is based in our Austin, Chicago, DC, or NYC office. In-office attendance is required on Monday, Tuesday, and Thursday and may increase based on project-based needs and changes to Upside's in-office policy over time.Compensation: The U.S. base salary range for this full-time position varies by work location:Tier 1: NYC $135,000 – $155,000Tier 2: Austin, Chicago, Washington, DC $120,000 – $140,000In addition to base salary, this position is also eligible for equity and benefits.The final starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. Your recruiter can share more about the specific salary range for your location during the hiring process.Benefits:Medical, dental, and vision coverage starting on Day 1Equity (ISOs)401(k) programFamily planning programs + paid parental leavePhysical fitness and wellness membershipsEmotional and mental health support programsUnlimited PTO + 10 paid federal holidays + our annual, week-long Winter BreakFlexible work environmentLunch reimbursement for in-office employeesEmployee Resource GroupsLearning and Development stipendTransparent cultureAmazing mission!Diversity and InclusionDiversity drives innovation, and our differences make us stronger. We're passionate about building a workplace that represents a variety of backgrounds, skills, and perspectives, and we do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Everyone is welcome here!If there's anything we can do to support a disability or special need during your application or interview process, please email View email address on click.appcast.io email is for accessibility accommodations only, it should not be used to submit job applications.Notice To Recruiters And Placement AgenciesThis is an in-house search with a dedicated recruiter. Please do not submit resumes to any person or email address at Upside. Upside is not liable for, and will not pay, placement fees for candidates submitted by any party or agency other than its approved recruitment partners. Upside Services