Service Address Specialist

Service Delivery Address Specialist

The Service Delivery Address Specialist is responsible for ensuring the accuracy, integrity, and governance of service address data that supports network planning, construction, provisioning, and customer service operations. This role performs detailed analysis, validation, and remediation of residential and commercial address records, verifies Right of Entry (ROE) requirements for Multi-Dwelling Units (MDUs), and maintains accurate service location information across platforms such as Pitstop and related network inventory systems. The specialist partners closely with Network Planning, OSP, Construction, Sales, Customer Support, and Compliance teams to resolve address discrepancies, support serviceability, and improve data quality through reporting, process improvements, and cross-functional collaboration. Success in this role requires experience in data quality management, address validation, or telecommunications operations, along with strong analytical, organizational, and problem-solving skills, exceptional attention to detail, and the ability to effectively manage multiple priorities in a fast-paced, collaborative environment.