Customer Service Rep - Work from home

About the job Customer Service Rep - Work from home At Workoo we are a team. We work as a team, we think as a team, and we have fun as a team. We believe in cities where mobility is sustainable, safe, practical and affordable. Our team works hard, every minute, to transform our communities into healthy, clean ecosystems, while providing our users with a convenient, safe and easy-to-use method of transportation. We build for the long term and with a zero waste mentality. We're here to stay, and we know our community will support us. Be part of a team where you can Manage a myriad of conversations with our customers via chat, email and phone. Turn problems into solutions and happiness Be attentive to customer inquiries, comments and complaints. Help define new processes and best practices to optimize our customer service. Follow up on pending cases and resolve them in the shortest possible time. Help improve our customers' experience on a daily basis. Be the voice of our customers in the company Be part of the best customer service team in town You are a great candidate if you have Possibility of signing a university agreement Customer obsession and empathy Basic English skills Proactive and multitasking skills Thrives in a hyper-dynamic environment Be willing to stay with us in a full time role afterwards What we offer: A good and friendly team. Free rides to drive our cool and sustainable vehicles. Remote work from the comfort of your home. Fast changing environment with many challenges ahead, perfect for professional growth. A close-knit multicultural team working towards the same goal. Possibility to join the team after the internship if the profile fits the company. #J-18808-Ljbffr