Human Resources Generalist (HRG)

Leapros is a growth-oriented nationwide staffing agency specializing in industrial skilled trades and professional services. We take pride in our supportive and transparent culture, offering great pay, benefits, and flexibility. At the heart of everything we do are our LEAP values: Listen, Engage, Align, and Prepare—principles that drive our commitment to both our employees and our clients. We value individuals with a proactive mindset who are ready to contribute their experience and aren’t afraid to roll up their sleeves to ensure success in a dynamic environment. If this sounds like you, we’d love to have you on our team! Job Summary: The Human Resources Generalist is responsible for providing comprehensive HR support to both field employees and internal team members, with a primary focus on supporting our field workforce across the organization. This role serves as a key partner to Talent Managers, Operations, Payroll, and business leaders by managing employee relations, investigations, onboarding, benefits administration, leave management, compliance activities, employment verifications, unemployment claims, safety and workers' compensation support, and day-to-day HR operations. The position is intended to provide dedicated HR ownership and support many employee-facing and compliance-related processes currently shared across Human Resources, Payroll, and Operations. The HR Generalist will ensure consistent application of company policies, deliver responsive support to employees and managers, mitigate employment-related risk, and help create a positive and compliant employee experience throughout the employee lifecycle. The role also provides HR partnership and employee relations support to internal corporate staff while contributing to the continued development and scalability of HR processes, programs, and infrastructure. This role is expected to independently manage routine HR matters while escalating higher risk or complex issues to HR leadership as appropriate. Serve as the primary HR point of contact for field employees throughout the employee lifecycle. Support and administer employee onboarding and new hire documentation processes. Provide guidance to employees regarding company policies, procedures, and employment-related questions. Respond to employee concerns and workplace issues in a professional and timely manner. Conduct employee relations investigations and recommend appropriate resolutions. Coordinate leave of absence requests, accommodations, and return-to-work activities. Partner with Operations and Risk and Safety Manager regarding workplace injuries, workers' compensation claims, safety incidents, and incident investigations. Maintain accurate employee records and documentation in compliance with company and regulatory requirements. Coach managers on employee relations issues, performance management, documentation practices, corrective actions, and employment law considerations. Provide recommendations regarding employee relations risks and best practices. Support onboarding and integration of new internal team members. Assist managers with performance management, employee development, coaching, and disciplinary issues. Participate in employee engagement initiatives and company culture programs. Support organizational changes and communication efforts. Administer employee benefits programs and serve as a resource for employee questions regarding eligibility, enrollment, and coverage for both field and internal benefits. Coordinate leave administration including FMLA, ADA accommodations, personal leaves, and related employee communications. Support employee wellness and engagement initiatives. Manage employment verification requests (VOEs) and related employment documentation. Administer unemployment claims, hearings, responses, and supporting documentation. Ensure compliance with federal, state, and local employment laws and regulations. Assist with HR compliance audits and employment record reviews. Support I-9 compliance processes, employment authorization verification, virtual inspections, E-Verify administration, and special employment eligibility situations. Assist with internal and external audits, reporting requirements, and compliance initiatives. Support employee data entry, HRIS administration, employee record maintenance, and system setup activities. Assist in identifying and implementing process improvements that enhance efficiency and data integrity. Participate in HR projects, process improvement initiatives, and departmental objectives. Provide backup support for various HR, Payroll, and Operations functions as needed. Perform other duties as assigned. Job Requirements Bachelor's degree in Human Resources, Business Administration, or a related field; equivalent experience may be considered. Minimum of 3-5 years of progressive Human Resources Generalist experience. Experience handling employee relations, investigations, benefits administration, onboarding, compliance, and HR operations. HR experience working within staffing, construction, skilled trades, or related field preferred Strong knowledge of federal and state employment laws and HR best practices. Excellent communication, organizational, and interpersonal skills. Proven ability to manage multiple priorities in a fast-paced environment. Strong problem-solving and conflict-resolution abilities. Proficiency with HRIS systems, Microsoft Office Suite, and employee record management. Ability to maintain confidentiality and exercise sound judgment. Travel requirements: Domestically up to 25%. Skills & Abilities Ability to navigate within a complex environment with multiple, geographically disbursed locations Strong business acumen – understanding of business and ability to provide input on a number of business-related topics Outstanding verbal and written communication skills Exceptional interpersonal and conflict resolution skills, with a high degree of emotional intelligence Problem solving and critical thinking Customer centric mindset and attitude Comfort working in a fast-paced and constantly evolving environment General financial acumen and knowledge Ability to manage expectations, processes, and multiple projects simultaneously High degree of confidentiality and integrity Physical Demands/Working Environment Required to sit, stand, walk; talk and hear; and ability to touch and handle tools and/or controls, including a computer and phone. Ability to lift up to 10 pounds occasionally. Noise level is typically moderate. Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. #J-18808-Ljbffr