Assistant Store Manager

The Assistant Bakery Operations Manager (ABOM) is a leadership pipeline role designed to develop the next generation of Bakery Operations Managers. ABOMs are expected to operate at near-BOM level, executing bakery operations with urgency, accuracy, and accountability while building the leadership skills needed to run a bakery independently.
This role blends hands-on operational excellence with talent development, administrative ownership, and team leadership. ABOMs act as a true extension of the BOM and must be capable of stepping into full bakery ownership when needed. Our Worcester, MA store is located at 1 Kelley Sq. Worcester MA 01610.
KEY RESPONSIBILITIES:
Operational Execution *Execute all core bakery operations including inventory rotation, scheduling support, staffing coordination, and administrative checklists *Maintain strict adherence to product quality, cleanliness, food safety, and guest experience standards *Support ordering, inventory accuracy, and shrink control *Assist in schedule creation and labor execution to meet operational targets
Talent & Team Development *Support recruiting, interviewing, onboarding, and training of new staff *Deliver consistent coaching and real-time performance feedback *Hold team members accountable to standards while reinforcing a growth mindset culture *Ensure onboarding and training programs are executed to company standards
Leadership & Ownership *Manage bakery operations independently in the absence of the BOM *Model urgency, accountability, and operational discipline *Partner with BOM and Area leadership to identify operational gaps and implement solutions *Maintain continuity of operations during leadership transitions or staffing shortages *Other duties as assigned
WHAT SUCCESS LOOKS LIKE: *Able to independently execute all BOM-level administrative and operational tasks *Bakery is fully staffed, trained, and operating at high standards *Strong culture of accountability and consistency *Acts as a reliable operational leader during any coverage scenario *Demonstrates clear readiness and upward mobility toward a BOM role
QUALIFICATIONS & EXPERIENCE: *1+ year leadership experience in restaurant, retail, or hospitality operations *Strong operational discipline and attention to detail *Ability to coach and develop hourly team members *Comfortable working in fast-paced, high-volume environments *Ability to perform all bakery roles during peak business periods *Strong communication and problem-solving skills
SWEET POSITION PERKS: *Competitive pay + bonus eligibility: $20.00 - $22.00/hr *Medical, dental, vision & pet insurance *Paid vacation + wellness days *Career development pipeline into BOM leadership *Free cookies every shift *Fun, fast-paced team culture

Required

Preferred

Job Industries

• Other