Customer Service Representative

If you are looking for an opportunity to make a difference, help set thestandard and reflect the core values of an organization. Come join \"OneTeam Senneca Holdings\". We are searching for an experienced Customer Service Representative at our Wilmington, NC facility. Primary Duties and Responsibilities: Generate accurate price quotes from customer inputs and in accordance with industry specifications and hardware applications Following up on quotes and gather feedback Processing sales orders with an acute attention to detail and quality Transferring customer nomenclature to HMF terminology Executing internal order management procedures Increasing industry and product knowledge independently Respond and acknowledge internal errors and customer errors Schedule projects in accordance with quoted and committed lead times Helping to create and send marketing materials Customer Service Representative We are searching for an experienced Customer Service Representative at our Wilmington, NC facility. Hourly, Non-Exempt 401K, Dental, Life, Medical, Vision Full-Time Primary Duties and Responsibilities: Generate accurate price quotes from customer inputs and in accordance with industry specifications and hardware applications Following up on quotes and gather feedback Processing sales orders with an acute attention to detail and quality Transferring customer nomenclature to HMF terminology Executing internal order management procedures Increasing industry and product knowledge independently Respond and acknowledge internal errors and customer errors Schedule projects in accordance with quoted and committed lead times Helping to create and send marketing materials Required Qualifications: Strong math and critical thinking skills Exceptional customer service skills Willingness to do what it takes to meet both internal and external commitments Highly accountable Works well in a team environment Excellent verbal and written communication skills Self-motivated Works with a sense of urgency Computer proficient (skilled in excel and Microsoft office is helpful) Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Employee assistance program Flexible schedule Health insurance Life insurance Paid time off Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. **Please no Third-party candidates or phone calls** #J-18808-Ljbffr