Daycare Manager

Job Description

Job Description

About the Role:

The Dog Stop South LLC in Pittsburgh, PA is looking for a passionate and organized Daycare Manager to lead our team and ensure every tail is wagging! This is a fantastic opportunity for a dog-loving professional who thrives in a fast-paced, fun environment and is ready to make a real impact on the lives of pets and their owners.

Responsibilities:

• Oversee daily operations of the dog daycare facility to ensure a safe, clean, and welcoming environment
• Supervise, train, and schedule daycare staff to maintain high standards of pet care
• Monitor dog behavior and playgroups, ensuring proper temperament assessments and safe interactions
• Build and maintain strong relationships with pet owners through excellent customer service
• Manage facility inventory, supplies, and vendor relationships
• Handle customer inquiries, complaints, and feedback in a professional and timely manner
• Ensure compliance with health, safety, and sanitation protocols
• Track and report on key performance metrics including attendance, revenue, and staff performance

Requirements:

• Prior experience in a pet care, animal services, or daycare management role preferred
• Strong leadership and team management skills
• Knowledge of dog behavior, breeds, and basic animal first aid
• Excellent communication and customer service abilities
• Ability to multitask and problem-solve in a dynamic, hands-on environment
• Comfortable working with dogs of all sizes and temperaments
• Basic computer skills for scheduling, reporting, and client communication

About Us:

The Dog Stop South LLC is Pittsburgh's go-to destination for premium dog daycare, boarding, grooming, and more — because every dog deserves a great day! We are dedicated to providing a safe, fun, and loving environment where dogs thrive and owners have total peace of mind. Our team is passionate about animals and committed to creating a workplace culture that is as rewarding as it is enjoyable.