CUSTOMER CARE COORDINATOR

Join Us as We Celebrate 50 Years & Open a Brand-New FacilityAs we proudly celebrate 50 years of serving Polk County, Regal Kia is entering an exciting new chapter with the construction of a brand-new, state-of-the-art Kia service facility. To support our continued growth, we are seeking a customer-focused individual to join our expanding service team.If you’re passionate about delivering exceptional customer experience and want to work for a stable, family-owned dealership that invests in its people we want to hear from you.Key Responsibilities:Greet and assist service customers in a professional and welcoming manner.Communicate with customers by phone, email, and in person.Respond to customer inquiries and resolve issues promptly and professionally.Build and maintain strong, long-term customer relationships.Assist with follow ups on customer requests.Qualifications:Excellent verbal and written communication skills.Strong customer service and interpersonal abilities.Good organizational and time management skills.Ability to thrive and multitask in a fast-paced environment.Proficiency with Microsoft Office and basic computer applications.Previous customer service or administrative experience is preferred but not required.Customer-first mindset with a professional appearance.Driven, motivated, and results-orientedRequirements:Clean and valid driver’s license requiredMust be able to pass a drug screen and background checkDrug-Free WorkplaceWhat We Offer:Stable, family-owned dealership celebrating 50 years in the communityBrand-new Kia service facility opening soonFull benefits package including medical, dental, vision, PTO, and 401(k)Long-term career growth and advancement opportunitiesClosed on Sundays for better work-life balanceIf you're passionate about providing exceptional customer service and enjoy working with people, we'd love to welcome you to our team!Apply today and start building your future with Regal Kia. #J-18808-Ljbffr