Collections Specialist (B2B)

Job Description

Job Description

LHH Recruitment Solutions is partnered with a growing corporate office in Phoenix, AZ that is looking to add a Collections Specialist to the accounting team. This individual will be handling high volume outbound calls to collect on B2B past-due accounts. This is an onsite position Monday through Friday full-time $24.00-$26.00 per hour depending on prior experience.

Job Responsibilities

• Manage a portfolio of business and consumer accounts with outstanding balances.
• Contact customers via high volume outbound calls as well as some inbound correspondence regarding overdue invoices.
• Negotiate payment arrangements and establish payment plans when appropriate.
• Investigate and resolve billing discrepancies, disputed invoices, and payment issues.
• Monitor aging reports and prioritize collection efforts based on risk and account status.
• Document all collection activity accurately within the accounting or CRM system.
• Collaborate with Accounts Receivable, Sales, Customer Service, and Management teams to resolve customer concerns.
• Review account histories and identify trends affecting collections performance.
• Recommend accounts for escalation, legal review, write-off, or third-party collections when necessary.
• Maintain compliance with company policies and applicable collection regulations.
• Prepare collection reports and provide updates on high-risk accounts.
• Support month-end closing activities related to accounts receivable.

Qualifications

• High school diploma or GED.
• Minimum 2 years of collections, accounts receivable
• Proficiency with Microsoft Excel, Outlook, and accounting software.
• Strong verbal and written communication skills.
• Excellent negotiation and conflict-resolution abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and organizational skills.

If you meet the minimum requirements apply now!

Pay Details: $24.00 to $26.00 per hour

Search managed by: Morgan Ross

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.