Deskside Support Manager: Lead IT Ops & SLA Delivery
Dormont Manufacturing Company
Leidos, Inc. is looking for a Deskside Support Manager in Rockville, MD, to lead a team ensuring effective technical support. The position involves daily customer interactions, oversight of operations, and managing a team of 25-30 technicians. The ideal candidate has extensive IT service experience, leadership skills, and a customer-first attitude. This role is critical for maintaining high service standards and ensuring quality delivery under established SLAs. #J-18808-Ljbffr Dormont Manufacturing Company
Vacancy posted 3 days ago
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