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Remote Service Desk Lead — Tier 2/3 IT Support (Secret)

$100k - $126k

AMERICAN SYSTEMS

Mc Lean, VA
  • Remote job

AMERICAN SYSTEMS is looking for a Service Desk Team Lead to establish Tier 2 and Tier 3 support for their DLSA systems in McLean, Virginia. The candidate will oversee technical support activities and ensure service desk operations meet service level agreements. This full-time position requires a Bachelor's degree, a minimum of 5 years in IT, and an active Secret Clearance, offering a salary range of USD 100,000 to 126,000 per year. #J-18808-Ljbffr AMERICAN SYSTEMS

Vacancy posted 1 day ago
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