Remote Service Desk Lead — Tier 2/3 IT Support (Secret)
$100k - $126kAMERICAN SYSTEMS
- Remote job
AMERICAN SYSTEMS is looking for a Service Desk Team Lead to establish Tier 2 and Tier 3 support for their DLSA systems in McLean, Virginia. The candidate will oversee technical support activities and ensure service desk operations meet service level agreements. This full-time position requires a Bachelor's degree, a minimum of 5 years in IT, and an active Secret Clearance, offering a salary range of USD 100,000 to 126,000 per year. #J-18808-Ljbffr AMERICAN SYSTEMS
$150k
Position Title: Tier 3 Service Desk Lead Location: Washington, DC — Onsite... ...with an active Top Secret clearance Travel: 0-10... ...’re a mission-driven IT services company and systems integrator supporting digital transformation... ...for Tier 1, Tier 2, and other technical...SuggestedTemporary workWork at officeFlexible hours- ...highly experienced and motivated Service Desk Tier 2-3 Lead ~~~ Position contingent... ...a combination of onsite support at the client site and approved... ..., ITIL-aligned Tier 1–3 IT support services to Federal... ...operations in a hybrid onsite/remote environment. Ensure service...Remote workContract workTemporary workLocal areaFlexible hours
- RIVA Solutions Inc. is seeking a Tier 3 Service Desk Lead in Washington, DC to provide expert technical support and leadership for a federal service desk environment. The... ...requires U.S. Citizenship with an active Top Secret clearance and onsite presence. #J-18808-Ljbffr...Suggested
- Tier 2 / Tier 3 IT Support Specialist job at Parallel Partners. Washington DC. Job Description Tier 2 / Tier 3 IT Support Specialist We currently... ...position is primarily on-site but may allow for hybrid or remote flexibility if the candidate meets all background and compliance...Remote work
$80.88k - $140.92k
A leading technology firm is looking for a Tier-1 Support Engineer to remotely handle Level-2 and Level-3 support calls. Candidates should have a minimum of 5 years in Technical Support, excellent problem-solving skills, and experience with Internet Security and Networking...Remote job$150k - $170k
...is looking for a Service Desk Lead to work in Alexandria... ...Desk Lead will support IT across all DoD... ...Responsible for overseeing Tier 1 and Tier 2 support... ...Qualifications Active Secret security... ...request fulfillment, remote troubleshooting,... ...customer service. 3 years of...Remote workFull timePart timeLocal area- ## Tier 3 Service Desk LeadApplylocations: Washington, DCtime... ...3 Service Desk Lead** provides advanced... ...point for enterprise IT service desk operations supporting DOC OCIO systems... ...Mentor Tier 1 and Tier 2 personnel and... ...Requirements: + Active Top Secret Clearance required....Full timeContract work
- Insight Global is seeking an experienced IT Specialist (Tier 2/3) to support a leading asset management firm in New York. This individual will act as the point person for all internal IT needs, working closely with an outsourced IT provider to support day-to-day operations...Night shift
- ...experienced and motivated Service Desk Tier 1 Lead Location: Washington,... ...combination of onsite support at the client site and... ..., ITIL-aligned Tier 1-3 IT support services to... ...in a hybrid onsite/remote environment. Ensure service... ...escalation to Tier 2 and Tier 3. Windows...Remote workLocal area
$55k - $75k
...role will begin as a remote position and transition... ...fast-growing managed service provider (MSP) delivering modern, secure IT services and support to business clients nationwide... ...IT Support Engineer (Tier 2), you will play a... ...: Provide Level 2/3 helpdesk support for...Remote jobWork at officeLocal area- Sharp Solutions Inc is seeking a Tier I Level II Technician to provide technical support for the USGS in the Denver area. The... ...involves diagnosing and tracking service requests, maintaining software, and... ...support. Candidates should have 2 years of experience with Windows...Remote job
- A technology services provider in Naperville is seeking a Tier 3 Service Desk Engineer to deliver expert technical support. This role involves handling complex issues, mentoring junior staff, and participating in IT projects. Required qualifications include significant...
- Kforce Inc is seeking a highly skilled Tier 3 Technical Support Engineer in Plano, TX. The role... ...providing advanced support and installation services across Mitel communications platforms,... ...communication skills. This position supports both remote and onsite client environments,...Remote work
- Entech US is searching for a Full-Time Support Engineer to provide Tier 1 and Tier 2 IT support from their Service Desk, both onsite and remotely. The ideal candidate will have experience troubleshooting Windows systems, possess strong communication skills, and work effectively...Remote jobFull timeFlexible hours
- ...Providing critical escalation support, the full-time Tier 2 IT Support Specialist will manage technical issues related to hardware, software, and... ...networking for USDA employees, ensuring timely resolution both remotely and onsite. Key responsibilities Respond to escalated...Remote workFull time
$90k - $110k
West 4th Strategy is seeking an experienced Support Engineer to join the U.S. Securities and Exchange Commission (SEC). This remote position involves delivering Tier 3 technical support for the Disclosure Review Program (DRP) System while managing incidents and performing...Remote job- ...their work. JOB SUMMARY The Tier 3 Support Engineer provides advanced technical... ...the scope of Tier 1 and Tier 2 support. This role is... ...and active participation in IT projects and continuous improvement... ...and a liaison between the service desk and other IT teams. This...Permanent employmentFull time
- ...join our Technical Support team. This role... ...issues from Tier 1, interfacing with... ...in our managed services system. The qualified... ...standard help desk procedures... ...Required Degree in IT relevant field... ...escalation or Tier 2 support role... ...ticketing systems, remote desktop tools,...Remote work
$65 - $70 per hour
GovCIO is hiring a VistA Technical Subject Matter Expert (SME) for Tier 2 Support, fully remote. This role requires advanced troubleshooting and operational support for complex issues within IT applications. With core hours Monday through Friday, you will work closely...Remote jobHourly payMonday to Friday- GovCIO is hiring for a VistA Technical Subject Matter Expert (SME) - Tier 2 Support, fully remote and part-time. This role offers advanced troubleshooting, system expertise, and operational support for complex issues originating from Tier 1. The ideal candidate will unravel...Remote jobPart timeFlexible hours
- ...defined by 8 U.S.C. 1324b(a)(3). Please review... ...requires active Secret Clearance from the United... ...seeking a Direct Access Support Engineer for our Mission... ...departments, including Remote Systems, Direct Access... ...hours Troubleshoot Tier 1 and 2 issues in high-pressure...Remote workShift work
$75k
...looking for an Experienced Tier 2 IT Engineer to join their... ...computer systems, and provide remote and onsite support. They should be... ...accident. As a growing, industry-leading Managed Service Provider, we’re deeply committed... ...IT engineer for at least 3 years Excellent...Remote work$72k - $96k
Modern Family Law is seeking a Tech Support Specialist II to work remotely in Colorado. This role involves providing Tier 1 and Tier 2 support in a Mac-based environment for employees... ...candidates have experience in remote IT support and a strong understanding of macOS...Remote job$60k - $80k
TrueNAS is seeking a Tier 2 Software Support Engineer to join the Support Team. This position involves troubleshooting and supporting TrueNAS... ...expertise and customer focus. You will help resolve complex issues remotely and may be involved in after-hours engagements. The role...Remote job$58k - $73k
...Indianapolis, IN-based IT Managed Services provider. We deliver... ..., help desk, and strategic planning... ...a client-facing IT Support Engineer to join our Tier 2 team, delivering hands... ...assistance to clients both remotely and in person. You'... ...Requirements: ~3-5 years of experience...Remote workWork experience placementWork at officeLocal areaFlexible hours- Overview Tier 2 Help Desk Analyst Arlington,... ...Desk Analyst to support our technology services in a national... ...of IT systems. Provide... ...Provide local and remote technical support... ...IT Help Desk Lead to ensure service... ...experience. 3+ years of... ...required. DoD Top Secret Clearance...Remote workContract workWork at officeLocal area
- Insight Global is hiring an IT Support Specialist (Tier 2) in Atlanta to provide advanced technical support. This role involves troubleshooting complex hardware, software, and network issues, while ensuring high customer satisfaction and collaboration with IT teams. The...Remote jobWork at office
- AT&T is looking for an IT Field Support Specialist based in Columbia, Maryland. This role involves... .... You will manage both on-site and remote repairs, conduct site surveys, and prepare... ...for problem-solving and customer service. Competitive compensation and benefits...Remote job
- Voxel is looking for a Tier 2 Support Engineer to manage complex technical issues for enterprise clients. You'll troubleshoot across Voxel's... ...collaborating closely with customer success teams. The ideal candidate has 3-5 years of relevant experience, strong communication skills,...
$75k - $90k
Technical Customer Support Engineer, Tier 2 - West Cost California Full-time Departments: Customer Support... ...-time technical support to our Field Service Engineers and Field Support Technicians... ...issues promptly Requirements 3+ years of experience in Tier II support...Full time
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