Custody Operations Analyst - Manual Trades Entry

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

The Trade Services organization is hiring a Custody Operations Analyst 2 to join the Manual Trades Entry team. The team supports the manual processing of domestic and global trade instructions to ensure timely and accurate settlement. The Analyst is responsible for the management and oversight of Wealth, Corporate, Commercial, & Institutional Banking (WCIB) client accounts and products of various types and sizes established by clients for various purposes. Provides technical, industry, process, and trouble-shooting support for products or accounts to a team of operation Specialists within their own unit/discipline. Primary focus is on day-to-day deliverables, developing solutions based upon subject expertise, occasionally representing the department at a broader level; may also contribute to strategic planning within area of expertise. Accountable for the completion of daily processing activities. Delivers a high level of customer service and is responsible for the identification of and minimization of risk in the control environment, process efficiency and effective customer issue resolution. Responsibilities have various levels of risk correlating to the type and size of account or product. May be required to provide supervisory responsibilities and apply independent judgement and decision making based on area of expertise.

Key Responsibilities

• Serve as a senior resource for Specialists and Analyst I team members, providing guidance, support, and subject matter expertise across daily operations.
• Act as a primary point of contact for operational escalations, conducting detailed research and analysis to identify root causes and drive resolution.
• Support team development through training, coaching, knowledge sharing, and onboarding assistance.
• Identify and recommend process improvements that enhance operational efficiency, accuracy, and overall team effectiveness.
• Leverage reporting, analytics, and technology solutions to monitor performance, identify trends, and support business decision-making.
• Analyze complex operational issues and collaborate with business partners to implement effective solutions.
• Maintain a strong understanding of trade processing activities while providing higher-level operational support and investigative oversight.
• Assist with testing, procedure development, and implementation of operational enhancements and process changes.
• Adapt to changing business priorities and support critical initiatives across the team as needed.
• Promote continuous improvement by contributing innovative ideas and helping the team maximize the use of reporting, analytics, and automation tools.

Work Schedule: Monday through Friday, 9:00am - 5:30pm CST.

Basic Qualifications
- Three years or more of related experience

Preferred Skills/Experience
- Bachelor's degree

- Experience in Trade Services or related operations environment

- Strong analytical, problem-solving, and critical thinking skills

- Demonstrated ability to investigate issues, manage escalations, and resolve complex operational challenges

- Advanced attention to detail with a commitment to accuracy and quality

- Ability to multitask and meet established deadlines in a dynamic work environment

- Exhibits customer relation skills, interpersonal, and verbal and written communication skills

- Experience with process improvement, testing, procedures development, or operational optimization initiatives

- Familiarity with Power BI, Copilot, ARES, Dash reports, or similar reporting and analytics platforms

- Proficient in Microsoft Office applications, preferably Excel

- SWP experience preferred for internal candidates

Location Expectations

This role requires working from a U.S. Bank location three (3) or more days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here .

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $66,640.00 - $78,400.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.