Salesforce Solution Architect

Job Description

Job Description

Benefits:

• Competitive salary

Location: Boston, MA (Hybrid)
Experience Level: Senior / Architect Level (10+ Years Salesforce Experience)

Position Overview
Massachusetts agency is seeking an experienced Salesforce Solution Architect to lead architecture, design governance, and technical oversight for the eLIPSE Licensing, Permitting, and Inspection Project .

The ideal candidate will possess deep expertise in Salesforce architecture, enterprise integration, data architecture, and Public Sector Solutions. This role will serve as the architectural authority, partnering with business stakeholders, development teams, and vendors to design scalable, secure, and maintainable Salesforce solutions aligned with enterprise standards and business objectives.

Key Responsibilities

Business Alignment & Solution Design

• Partner with business stakeholders to translate business requirements into scalable Salesforce solutions.
• Evaluate solution alternatives and present architecture recommendations and trade-offs.
• Ensure alignment with enterprise architecture, security, compliance, and governance standards.
• Guide solution design leveraging Salesforce Public Sector Solutions (PSS) capabilities.
• Collaborate with vendor partners to optimize licensing, permitting, and inspection workflows.

Enterprise Solution Architecture

• Lead end-to-end architecture across Salesforce, MuleSoft, and integrated enterprise systems.
• Review and refine solution architecture, integration designs, and technical specifications.
• Ensure consistency across workstreams and eliminate siloed design approaches.
• Define architecture patterns supporting scalability, performance, reliability, flexibility, and security.
• Provide architectural oversight throughout design, development, testing, deployment, and support phases.
• Evaluate Salesforce roadmap features and advise leadership on platform adoption opportunities.

Integration & Data Architecture

• Architect integrations between Salesforce and enterprise applications.
• Guide API strategy utilizing: 
  • REST APIs
  • SOAP APIs
  • Bulk APIs
• Define data models, master data management strategies, and synchronization approaches.
• Ensure data quality, consistency, governance, and security across systems.
• Collaborate with MuleSoft and integration teams on enterprise integration architecture.

Technical Leadership & Governance

• Provide leadership and mentorship to Salesforce development teams.
• Review solution designs, configurations, customizations, and technical deliverables.
• Conduct architecture reviews and code reviews.
• Establish and enforce development standards and best practices.
• Govern application lifecycle processes including: 
  • Design
  • Development
  • Testing
  • Change Control
  • UAT
  • Deployment
  • Production Support
• Ensure compliance with EOTSS architectural and security standards.

Collaboration & Continuous Improvement

• Collaborate with business, technical, and vendor teams to ensure successful solution delivery.
• Assess current implementation architecture and identify improvement opportunities.
• Evaluate risks, performance concerns, technical debt, and optimization opportunities.
• Stay current with Salesforce releases, features, and industry best practices.
• Support Agile delivery and DevOps modernization initiatives.

Required Qualifications

• Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field, or equivalent experience.
• 10+ years of Salesforce platform experience.
• 5+ years serving as a Salesforce Solution Architect or Technical Architect.
• Experience designing large-scale enterprise Salesforce solutions.
• Strong expertise in: 
  • Salesforce Architecture
  • Enterprise Integration
  • Data Architecture
  • Solution Design
  • Security Architecture
• Experience leading multi-system implementations.
• Strong stakeholder engagement and executive communication skills.
• Experience reviewing vendor-delivered solutions and technical architectures.
• Experience managing and mentoring Salesforce development teams.

Required Technical Skills

• Salesforce Solution Architecture
• Salesforce Public Sector Solutions (PSS)
• Salesforce Platform
• Experience Cloud
• Service Cloud
• OmniStudio
• Apex
• Lightning Components
• Salesforce Flow
• MuleSoft
• REST APIs
• SOAP APIs
• Bulk APIs
• Enterprise Integrations
• Data Modeling
• Master Data Management (MDM)
• Security & Access Controls
• Governance Frameworks
• CI/CD Pipelines
• Copado
• Agile Methodologies
• DevOps Practices

Preferred Qualifications

• Salesforce Application Architect Certification.
• Salesforce System Architect Certification.
• Salesforce Certified Technical Architect (CTA).
• Salesforce Public Sector Solutions experience.
• MuleSoft Certification.
• Copado experience.
• Government or Public Sector project experience.
• Licensing, Permitting, Inspection, or Regulatory system experience.

Core Skills
Salesforce Architecture • Public Sector Solutions • MuleSoft • Salesforce Integration • Enterprise Architecture • OmniStudio • Apex • Data Architecture • API Design • REST/SOAP APIs • DevOps • Copado • CI/CD • Agile Delivery • Governance • Security Architecture • Master Data Management • Technical Leadership • Vendor Management • Solution Design