Salesforce Net Zero Cloud Consultant

Job Title: Salesforce Net Zero Cloud Consultant USA, Remote Role RequirementsAnnual Carbon Accounting & Data Management• Perform annual emission factor updates aligned with the latest datasets (e.g., EPA, DEFRA, IEA, eGRID).• Execute annual inventory updates across all relevant scopes (Scope 1, 2, and 3).• Create and maintain annual waste and water footprint records (currently a manual process). oLoad and validate annual datasets, including waste data, Scope 3 datasets, and legacy fuel and energy datasets• Ensure accurate association of activity records to environmental footprints, including water footprint association.Operational Data Processing & Manual Support• Support and execute manual uploads for activity data when automated feeds are unavailable.• Perform carbon accounting QC checks to ensure accuracy, completeness, and alignment to business requirements.Custom Logic, Automation & Maintenance Maintain and enhance custom flows and business logic, including:• Prorating solution - calendarizing utility data to provide monthly trend reporting capabilities • Refrigerant estimation - estimates the amount of refrigerants lost during a given period • Mileage estimation - estimates distance for vehicle energy usage records each month• Cost-to-fuel consumption transformation logic - calculates consumption of legacy fuels by converting amount spent and averages prices by fuel type • Carbon allocation for stationary assets - assigns emissions scope (Scope 1, 2 or 3) for each stationary asset• ARC geography mapping - determines division and region for each stationary asset by zip code • Fuel type-to-asset mapping for both vehicle and stationary asset classes – determines fuel type of each vehicle or building asset energy use records • Renewable energy processing logic - ensures that renewable energy emission factors are applied to the right stationary assets during the correct time period; also apply RECs to annual emissions• Deliver Production bug fixes, including troubleshooting data issues, flow failures, configuration errors, or calculation anomalies.• Manage software update rollouts (2 per year) for both NZC and Marketing Cloud• Support CRMA dashboards, including enhancements, fixes, and dataset refresh troubleshooting.• Ability to diagnose issues related to Salesforce platform updates, NZC-specific updates, or API/flow failures.Program & Business Partner Support• Provide ongoing support for programs and outcomes tracking within NZC (e.g., decarbonization programs, renewable energy programs, water stewardship programs).• Translate business needs into NZC configuration, data requirements, reporting, and workflow support.Access Management• Perform user account provisioning for all sustainability-related applications, including Net Zero Cloud and connected Salesforce environments.• Maintain permissions, roles, and security configurations aligned with internal governance.Knowledge & Skills RequirementsTechnical Skills• Strong experience with Salesforce configuration, including: o Flows and automation o Data imports (Data Loader, Data Import Wizard) o Permission sets and roles o Custom objects and fields o CRMA dashboards and data recipes• Marketing Cloud data extension supportSustainability & Carbon Accounting Skills• Working knowledge of corporate carbon accounting, including GHG Protocol standards.• Understanding of: o Emission factors and units o Activity-to-emissions calculations o Scope 1, 2, and 3 categories o Waste, water, and renewable energy reporting• Ability to understand business-specific decarbonization goals and translate them into data structures or reports.Availability & Service-Level Expectations • Must be available during standard Eastern Time business hours. Ability to flex at least 1–2 hours for cross functional meetings when necessary (preferred). • For production issues impacting reporting, data integrity, or required disclosures, recommended SLAs:Severity Level Example Issues Recommended Initial Response Recommended Resolution TargetAdditional RequirementsDocumentation & Governance• Maintain documentation for: data schemas, custom flows, calculations and emission factor sources, annual update processes, change management procedures• Follow internal governance and release management practices.Quality Assurance & Validation• Perform QC on all uploaded datasets• Validate emission calculations after system updates or factor uploads.Collaboration & Communication• Work closely with Sustainability, Supply Management, Finance, and IT teams• Communicate system updates, breaking changes, and downtime proactively.• Participate in audit support as required Security & Compliance• Ensure that NZC configurations align with IT data security policies.• Support compliance needs for ESG reporting frameworks as required.