Administrative Assistant

Administrative Assistant

Job Title: Administrative Assistant

Employment Type: Full-Time, Temporary Assignment

Location: Montgomery, Alabama

Pay: $18.00 per hour

Schedule: Monday Friday, 8:00 AM 5:00 PM

Job Summary: The Administrative Assistant is responsible for providing professional administrative and customer service support in a busy office environment. This position requires an individual who is organized, dependable, professional, and comfortable communicating with customers by phone and in person.

The ideal candidate must have a great phone voice, speak English clearly and professionally, have strong customer service skills, and be proficient in Microsoft Excel and Word. This is an 8-week temporary assignment.

Key Responsibilities:

• Answer incoming phone calls promptly and professionally.
• Direct calls to the appropriate staff member or department and take accurate messages when necessary.
• Communicate clearly and professionally with customers, employees, vendors, and visitors.
• Greet and assist customers and visitors in a courteous and professional manner.
• Respond to customer questions and concerns while maintaining a positive and helpful attitude.
• Perform general administrative and clerical duties, including filing, scanning, copying, and data entry.
• Create, update, and maintain spreadsheets using Microsoft Excel.
• Create, edit, and format documents using Microsoft Word.
• Enter and maintain accurate information in company systems, spreadsheets, and records.
• Assist with organizing paperwork, files, reports, and other office documents.
• Maintain confidentiality when handling company, customer, and employee information.
• Provide administrative support to management and other office staff as needed.
• Maintain a clean, organized, and professional work area.
• Complete assigned tasks accurately and within established deadlines.
• Work independently while communicating effectively with supervisors and team members.
• Follow all company policies, procedures, and professional standards.

Required Qualifications:

• Must have a professional and pleasant phone voice.
• Must be able to speak English clearly, fluently, and professionally.
• Must be comfortable answering and managing a multi-line or high-volume phone system.
• Must have strong customer service and communication skills.
• Must be proficient in Microsoft Excel.
• Must be proficient in Microsoft Word.
• Must have basic computer and data-entry skills.
• Must be able to communicate professionally with customers both over the phone and in person.
• Must have strong organizational and time-management skills.
• Must be dependable and able to report to work consistently and on time.
• Must be able to follow written and verbal instructions.
• Must have strong attention to detail and accuracy.
• Must be available to work Monday through Friday from 8:00 AM to 5:00 PM for the full 8-week assignment.

Preferred Qualifications:

• Previous Administrative Assistant, Receptionist, Office Assistant, or Customer Service experience.
• Previous experience working in a professional office environment.
• Experience answering multiple phone lines and assisting customers.
• Experience with Microsoft Office programs, including Excel and Word.
• Previous experience with filing, data entry, document preparation, and general office support.

Core Competencies: Customer service, professional communication, telephone etiquette, Microsoft Excel, Microsoft Word, data entry, organization, attention to detail, time management, dependability, professionalism, and problem-solving.