Cage Supervisor

Cage Supervisor

Duties and Responsibilities

• Safeguard company assets.
• Monitor, supervise, and observe operations of Cage.
• Schedules personnel on an assigned shift to best serve the customer.
• Knowledge of and adherence to Horseshoe Casino internal controls, policies, and procedures.
• Performs the functions and duties of Cage Cashier & Caesars Reward Representative, Cashier Main Banker or NRT Drop Cashier when business needs dictate.
• Review and investigate overages and shortages that occur.
• Oversee for the accurate completion of all shift work (ex. Fills, Credits, Jackpots, Marker Issuances, Marker Redemptions, Even Exchanges, etc.).
• Authority to create cashier generated tickets.
• Implements and ensures compliance with company policies, procedures, and gaming regulatory requirements.
• Assist the Assistant Cage Manager in preparation of reports and other administrative responsibilities as assigned.
• Schedules personnel on an assigned shift.
• Responsible for the accurate completion of all shift work.
• Promotes teamwork among employees and resolves grievances.
• Handles guest related problems.
• May be required to act in the capacity of personnel who operate in positions subordinate to this position in times of staffing emergencies or shortfalls.
• May not operate in multiple capacities where it would cause a conflict of functions regarding the System of Accounting and Internal Controls.
• Promote outstanding guest relations.
• Perform all other duties as assigned.
• Maintains Self-Service Centers.
• May act as Managerial Representative on Premises.
• Redeems Sportsbook tickets/vouchers in sports wagering system.
• Maintains a summary to ensure tickets/vouchers are safeguarded and balanced to a dedicated program run by the Sportsbook.

Authority and Supervisory Capacity

• Reports directly to the Cage Shift Manager.
• Complete authority and supervision over the Cashier Main Banker, Cage Cashier & Caesars Rewards Representative, NRT Drop Cashier, and Cage Line Facilitator (N.E.).

Signatory Ability

• Fill and Credit Slips
• Markers and Front Money/Safekeeping
• Key access according to Key List Section XII.b
• Jackpots
• Cashier Generated Tickets
• Check cashing authorization limit not to exceed that stated in the current Credit and Check Cashing Policy
• Winnings Checks
• Inventory, accountability, and window count sheets
• All Cage paperwork
• Coupons
• Paid In/Outs in accordance with the current procedures.
• MTLs
• Cash Transfer Form
• SSC Count Buy Form
• Variance Slips
• Access logs.
• Paid Outs, with a limit not to exceed that stated within the current paid Out Policy.
• Credit granting authority – see Credit Authorizers in section XIII.C.
• Sportsbook Exchange Form

Access to Sensitive Assets and Areas

• Self-Service Centers
• Cage
• Count (Escorted by a person authorized to be in restricted area)
• Surveillance (documented operational reason only)

Job Info

• Job Identification 82512
• Job Category Finance and Accounting
• Job Schedule Full time
• Locations Horseshoe Lake Charles