Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Customer Success Consultant

Granicus

Customer Success Consultant Strategic Accounts

Granicus is seeking a Customer Success Consultant Strategic Accounts (CSC) to support the deep and successful adoption of our suite of SaaS solutions, and to drive visible value aligned with our clients' business outcomes. You are a committed client navigator guiding customers on a strategic journey of success.

Strong candidates will have experience in nurturing clients in an agency, public-sector or software organization. Qualified candidates will have stellar client relationship skills, as well as proven success in data-driven decision making, adherence to process and organizational advancement. The desire to be a part of a collaborative, fast-paced team who thrives in the mission of providing world-class service is a must.

An awesome CSC consistently provides excellent service so that our customers can deliver exceptional civic and citizen experiences in our communities.

Don't have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don't meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!

Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law.

Granicus
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Customer Success Consultant in Washington DC vacancy
  • We are in search of a diligent and dedicated Customer Success Consultant to join our Customer Success team. We are Signal Vine , and we have an AI-based text messaging service that is a proven determinant in student success. If powerful results and use cases excite you... 
    Suggested
    Work experience placement
    Casual work
    Work at office

    Signal Vine, Inc

    Alexandria, VA
    2 days ago
  •  ...US AI in North Bethesda, MD is seeking a Customer Success Specialist to act as the voice of the user, delivering application support and training to customers. You will collaborate with engineers, data scientists, and stakeholders, address user concerns, and help maintain... 
    Suggested

    US AI

    Silver Spring, MD
    14 hours ago
  •  ...Role Summary: The Customer Success Representative is responsible for providing support to customers, ensuring their satisfaction, and assisting with the implementation of customer success solutions. Main Responsibilities and Duties: Provide support... 
    Suggested

    Beyond SOF

    Washington DC
    1 day ago
  • $25 - $27.84 per hour

    Job Title Location 4200 Parliament Pl, Suite 600, Lanham, MD, 20706, United States Base Pay $25.00 - $27.84 / Hour Employee Type Full Time Non-Exempt Contact Information Name Melissa Baker-Lanagan Phone 240.672.7370 Email ****@*****.*** Description Requirements...
    Suggested
    Full time

    Thompson Creek Window Co.

    Lanham, MD
    2 days ago
  •  ...The Position Sequencing.com is seeking a Customer Success Specialist to join the team. In this role, you will provide exceptional customer support, troubleshoot technical issues, and escalate complex issues to the customer support management team when needed. This... 
    Suggested
    Work experience placement
    Remote work
    Shift work
    Night shift
    Weekend work

    XRC Ventures

    Washington DC
    3 days ago
  •  ...the desire to serve others- but you are blinded by the limits placed on you in your current role. The Client Success Advisor role is key to Diligent’s Customer Success retention strategy. Key Responsibilities Provide guidance and best practices on configuring, customizing... 
    Work at office
    Local area
    Visa sponsorship
    Flexible hours

    Diligent

    Washington DC
    3 days ago
  •  ...motivated, results-driven Sales Representative to join our growing Customer Experience team. This is an exciting opportunity for...  ...challenges, and goals to determine eligibility and service fit. Successfully qualify and convert prospective customers into appointments... 
    Work at office

    Entyre Inc

    Arlington, VA
    more than 2 months ago
  •  ...is a progressive, high-growth start-up organization geared to success in Personal Care Services . As we continue the advancement of healthcare...  ...Overview: We are seeking a high-energy, results-driven Customer Success Specialist with a sales mindset and a passion for exceeding... 
    Full time

    Entyre Care

    Arlington, VA
    5 days ago
  • Entyre Care in Arlington, VA is seeking a high-energy Customer Success Specialist who thrives on hitting KPIs. You will drive onboarding, proactive engagement, and consistent follow-up to boost customer satisfaction and retention while collaborating cross-functionally... 

    entyre

    Arlington, VA
    1 day ago
  • $180k

     ...Federal and Commercial Cybersecurity, OSINT, Data, and AI teams Customer Success Manager - Engagement Director - Department of Defense This...  ...Director: 8+ years of experience in customer success, consulting, or program management within the federal or defense sector... 
    Full time

    Zendr

    Arlington, VA
    4 days ago
  • A global industrial distribution company is seeking a Customer Service Representative to assist customers and build relationships. Responsibilities include providing expert assistance, processing orders, and meeting sales goals. Ideal candidates will have strong communication... 

    Applied Industrial Technologies

    Lanham, MD
    1 day ago
  •  ...Job Description Job Description Position Overview Customer Success Representative A plays a critical role in ensuring exceptional customer experiences by acting as the primary point of contact for customer inquiries, service requests, and issue resolution. This... 
    Work at office
    Flexible hours

    Simco Electronics

    Washington DC
    15 days ago
  • $24 - $28 per hour

     ...Job Description Job Description   Position Summary Peterson Cheese is seeking a new Customer Success Associate to support order execution, customer communication, and sales operations. This role serves as the primary point of contact for customers, ensuring accurate... 
    Hourly pay
    Work at office

    Peterson Cheese

    Washington DC
    14 days ago
  •  ...Description: For more than 30 years, Omni CleanAir has protected people by improving the air they breathe. Now we’re looking for a Customer Success Specialist to help bring that mission to more customers than ever. As a Customer Success Specialist at Omni CleanAir, you... 
    Work at office
    Worldwide
    Flexible hours

    Silver Falls Capital

    Washington DC
    22 days ago
  • $24 - $26 per hour

     ...Description Job Description Job Title: Customer Sales Process Coordinator Location:...  ..., account management, customer success, or another post-sales function. Excellent...  ...focuses on providing the best employee, consultant, and client experience possible. TalentFish... 
    Hourly pay
    Contract work
    Visa sponsorship
    3 days per week

    TalentFish

    Washington DC
    6 days ago
  • $30 - $35 per hour

     ...highest levels of active listening skills, consultative selling skills and tight collaboration...  ...Field Sales partners to generate new customers and maintain the existing customer base...  ...and objectives. Collaborate successfully with HQ Sales, Field Sales and Marketing... 
    Full time
    For contractors
    Remote work
    Worldwide
    Flexible hours

    Carbon Robotics

    Washington DC
    14 days ago
  • $50k - $60k

     ...Job Description Job Description About the Job ChurnZero is the industry’s leading Customer Success Management Platform, powering growth and retention for the world’s B2B SaaS companies. We're entering a new chapter of scale, fueled by AI innovation, modernized... 
    Flexible hours

    ChurnZero

    Washington DC
    12 days ago
  •  ...succeed while delivering exceptional service experiences? We’re looking for motivated individuals to join our growing team as Customer Success Associates. In this role, you’ll build meaningful relationships with clients, provide personalized support, and help customers... 
    Full time

    McQuade Organization

    Bowie, MD
    3 days ago
  • $114k - $142k

     ...Services). This position will collaborate with core selling teams, customer success, and other internal stakeholders to support the sales...  ...legal entity management, and compliance workflows, paired with consultative selling skills and the ability to translate complex... 
    Work at office
    Local area
    Visa sponsorship
    Flexible hours

    Diligent

    Washington DC
    1 day ago
  •  ...Solution, with a particular focus on new customer acquisition, maintenance plan sales,...  ...with a heavy emphasis on hunting. A successful ADR will also develop strong...  ...inspections, operator training, and other consultative services to businesses to bring in net... 
    Temporary work

    BAILEY

    Washington DC
    22 days ago
  •  ...Job Description The Coordinator, Customer Service & Resolutions is a customer-facing role responsible for delivering exceptional...  ...and clarity directly impact customer confidence and resolution success Consistently deliver performance outcomes aligned with customer... 
    Full time
    Work at office
    Monday to Friday

    Ocwen Financial

    Laurel, MD
    3 days ago
  • Customer Success is crucial for building strong customer relationships. We're looking for someone tech-savvy to ensure our clients have a great experience. Responsibilities and Duties Develop and nurture relationships with selected accounts for successful campaigns.... 
    Remote job

    DEMAND.com

    Washington DC
    4 days ago
  • Customer Engagement Specialist Location: Arlington, VA Position is part of the Customer Success function of the Professional Subscriptions team and works closely with the Account Management team. The role focuses on maximizing the customer experience by providing exceptional... 
    Internship

    G0549 Politico LLC

    Arlington, VA
    2 days ago
  •  ...and have a meaningful impact on company success About Floor Coverings...  ...Spokane and North Idaho.  Instead of asking customers to visit a showroom, we bring the showroom...  ...Coordination Schedule in-home design consultations with the appropriate Design Associate... 
    Local area

    Floor Coverings International of Spokane

    Washington DC
    22 days ago
  • $20 - $22 per hour

     ...building, positively contributes to communities where people live, work and play. Job Description ABOUT THE ROLE As a Customer Success Representative, you'll be part of a dynamic team where your contributions to providing premier customer care are valued, and... 
    Full time
    Work at office

    Cornerstone Building Brands

    Washington DC
    29 days ago
  • $28.75 per hour

     ...Job Description Job Description Route Service Representative — Route Relief (Cover Routes & Customer Success) New System | Full-Time | Route-Based (Box Truck) | Kent, WA | $28.75/hr. At New System, we believe exceptional customer service is what sets us apart... 
    Full time
    Weekend work

    New System

    Washington DC
    24 days ago
  •  ...over 50 employees, we deliver advanced products and solutions to customers across U.S. government agencies (including the Department of...  ...to the Senior Director of Marketing Engagement AS A CUSTOMER SUCCESS SPECIALIST, YOU WILL: • Bring enthusiasm for delivering a strong... 
    Full time

    Total Energies

    Washington DC
    28 days ago
  • $40k - $60k

     ...positive attitude. If you're looking for a team that values connection, growth, and long-term success, this could be the right place for you. ROLE DESCRIPTION: As a Customer Service Rep for Hannah Hoskins State Farm, you are vital to our daily business operations and... 
    Full time
    For contractors
    Casual work
    Work at office
    Immediate start
    Flexible hours

    State Farm

    Washington DC
    4 days ago
  •  ...high profile political/public affairs clients at the federal, state, local levels! As a Political Account Coordinator on our Customer Success team, you'll gain experience helping our customers plan, activate, and measure their video advertising campaigns. You will... 
    Full time
    Contract work
    Temporary work
    Work at office
    Local area
    Remote work
    Relocation
    1 day per week

    Cross Screen Media

    Alexandria, VA
    more than 2 months ago
  • $48k

     ...under pressure. You are driven to provide the highest level of customer service. Your academic and professional experience has instilled...  ...platform, Apollo® Assist with preparation of Customer Success documents, i.e., meeting agendas, reporting decks, and general... 
    Full time
    Work at office
    Remote work
    Flexible hours

    Team Velocity

    Washington DC
    12 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Success Consultant. Be the first to apply!