Oncology Scheduler

Job Title

Required Skills & Experience

Highschool diploma

Experience scheduling for surgery or oncology appointments

Ability to maintain composure in stressful situations while working with the public and internal customers.

Demonstrated competence in written and oral communications; ability to communicate effectively both verbally and in writing.

Demonstrated skill in managing multiple priorities, deadlines, and processing new information with minimum supervision.

Skill and ability in Microsoft Office applications and general computer skills necessary to work effectively in an office environment.

Translation and comprehension skills required to read medical orders; ability to work as a member of a team

Nice to Have Skills & Experience

Epic scheduling experience

Preferred Previous exposure to electronic medical record systems and the ability to acquire a working knowledge of Epic and other systems as needed

Job Description

Responsible for serving as front-line support by scheduling complex and specialized procedures and coordinating multiple resources for patient services. Supports the daily operation of referral workflows by working work queues, verifying clinical documents have been shared, collecting and verifying patient registration and insurance information, and processing provider referrals and orders in accordance with health system protocols and mandated insurance guidelines. Provides professional telephone and customer support and communicates effectively with patients, providers, and internal teams to promote timely, patient-centered access to care.