PATIENT ACCOUNTS REP

Responsibilities Canyon Ridge Hospital is currently seeking a compassionate and talented Patient Accounts Rep to join our team. At Canyon Ridge Hospital we understand that not all wounds are visible. Depression, anxiety, trauma, PTSD, addiction, and suicide affects millions of individuals and families. Our mission is to be a leader in behavioral healthcare, dedicated to excellent service in the community. Canyon Ridge Hospital has serviced the Greater Inland Empire since 1989. Canyon Ridge is a 157-bed acute, locked psychiatric facility offering services to adolescents ages 13-17, adults and older adults. We believe in an individualized, patient-focused approach to diagnosis and treatment. For some, anxiety or drug dependence looks different from others with the same diagnoses, and in some cases, behavioral health and substance use disorders occur simultaneously. In these cases of dual diagnosis, we treat the patients in the best way possible given their specific needs. The Patient Accounts Representative is responsible for the accurate and timely preparation, submission, and follow-up of all insurance claims. This role assists patients with billing inquiries and financial arrangements, ensures charts and account information are complete and accurate, and prepares patient statements as needed. The representative documents all account activity, identifies and reports payer or billing issues, processes refunds, and ensures administrative policy discounts are submitted for approval. Additional duties include managing outgoing mail and providing reception coverage when required. This opportunity provides the following: Competitive Compensation Canyon Ridge Hospital provides a challenging and rewarding work environment. Growth and development opportunities within UHS and its subsidiaries Qualifications High school diploma or equivalent; minimum of two years of hospital billing or relevant healthcare billing experience (or equivalent combination of education and experience). Strong verbal and written communication skills. Experience with electronic billing systems. Thorough knowledge of computer applications and basic office technology. Strong customer service skills with the ability to work professionally with patients and staff. Ability to concentrate and stay focused in a high‑traffic, fast‑paced environment. Ability to maintain strict confidentiality of all patient and financial information. Strong organizational skills with the ability to set priorities and manage multiple tasks. Proven ability to meet deadlines and maintain accuracy. High attention to detail. Demonstrated empathy and patience when working with patients regarding financial matters. For more information about Canyon Ridge Hospital, go to our website at EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success. Notice At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: or View phone number on click.appcast.io. Pay Transparency: To encourage pay transparency, promote pay equity, and proactively address regulations, UHS and all our subsidiaries will comply with all applicable state or local laws or regulations which require employers to provide wage or salary range information to job applicants and employees. A posted salary range applies to the current job posting. Salary offers may be based on key factors such as education and related experience. #J-18808-Ljbffr Universal Health Services